This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The clockspring on the car went out. This mean all steering wheel controls don-??t work, but more importantly, the air bags do not work either. We were told by the dealer the clocksprings are on back order and have been since November 2021. There are 8500 already on back order. We were told it could be 6 months to a year before the part is available. Dealership says VW won-??t allow them to do loaners, VW says it-??s up to the dealership. I-??m the meantime, my 24 year old is driving around with no air bags.
- Ringgold , GA, USA
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- Ringgold , GA, USA