This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
In normal driving, I turned steering wheel to pull into a parking space and there was a snap in the steering wheel. This sound was the electrical connection to the steering wheel breaking away. I lost key functions from the steering wheel including the airbag, horn, and steering mounted controls.
The sunroof started falling apart when my car was a proximity 45000 miles, and I reported, and call to VW customers service ror several times fix the problem, and they deny to do this. Finally. I had to do onot my own, but what I learned trough one of my friends, is that exist a recall for that. I will appreciate if you confirm this for me - the second issue is the rear camera didn't work properly when my car was 40000 miles. I reported this case several times, and I did the same process calling customers services, and they told me that the possible damage is a consequence of, manufacture, and they fixed 3 times same problem. I pai'd from my package, and what I learned is that exist a recalls for this. I would like to be confirmed, because they need to reimburse my money.
- Pembroke Pines, FL, USA
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- Ashburn, VA, USA