This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The 2008 Volkswagen Eos' engine suddenly lost power on an interstate highway and luckily, we were able to guide it to the side for safety. We turned the car engine completely off and let it rest for several minutes. It started and we got back on the road and drove directly to a VW service that was closest to us. They saw "faults" of being low on fuel and stated we should fill the fuel tank before it gets to the reserve amount. It has not stopped since we implemented this intervention. However there was an earlier problem with losing the power while driving at freeway speeds that we did not report as it seemed to correct itself within about 60 seconds while driving. Concerns are raised on 2 counts: 1. is it really about fuel level, when no other car I have ever owned has completely stopped when low on fuel (not empty, low) and, 2. this seems to be a complaint that has been experienced by others before. This makes us concerned about the operation of the vehicle, safety and the risk of accidents.
- Mill Creek, WA, USA
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- Mill Creek, WA, USA