I don't think a $38,000 car that is only 3 years old should leak in the rain all the time and the convertible top no work properly - It has been in the shop 5 times in the last 2 months and is currently in the shop fixing a problem that was suppose to be fixed last Friday. Volkswagen dealership service department mechanic even told me that 98% of EOS leak rain inside them and the convertible tops don't work.
DATE MILES PROBLEM
3/19/08 328 Wiper blades split apart (car was BRAND NEW)
6/17/09 11400 leak on drivers side - replaced header seal and mounting bracket
6/17/09 11400 drivers side sunvisor cracked
6/23/09 11540 replaced drivers side sunvisor
9/4/10 23056 Recall - mechantronic unit
9/4/10 23056 convertible top not operating properly - flap tension string needed new clips
9/4/10 23056 side window grinding and hesitating when going up and down - defective window regulator
9/4/10 23056 vehicle having trouble starting - ignition/starter switch electrical fault in circuit
9/13/10 23355 convertible top not operating properly - installed headliner tensioning string clips
9/13/10 23355 front door handle loose
9/8/11 34761 water leaking from convertible top - sunroof drain hose repair
9/8/11 34761 passenger side door trim is peeling off car
9/17/11 35231 water leaking from door - replaced the seals (in a loaner for 4 days)
10/20/11 37230 replaced defective crank breather
10/27/11 37398 convertible top not operating properly - gets stuck when opening - cable guide broke off
10/27/11 37398 service now light on after it was just serviced
11/1/11 37450 back in shop for convertible top not working properly
31-Oct contacted customer care and was told a regional case manager would call me back no later than the close of busisness the following day, I was not contacted back the following day, I called and asked for the regional case manager and was told she would not speak to me until the next day
key is broken
I keep this car in the garage and get regular maintance work done. The mechanics at Volkswagen's dealership sevice department told me that 98% of the EOS cars leak rain water inside and that the convertible tops don't operate properly
A D V E R T I S E M E N T S
I don't think a $38,000 car that is only 3 years old should leak in the rain all the time and the convertible top no work properly - It has been in the shop 5 times in the last 2 months and is currently in the shop fixing a problem that was suppose to be fixed last Friday. Volkswagen dealership service department mechanic even told me that 98% of EOS leak rain inside them and the convertible tops don't work.
DATE MILES PROBLEM 3/19/08 328 Wiper blades split apart (car was BRAND NEW) 6/17/09 11400 leak on drivers side - replaced header seal and mounting bracket 6/17/09 11400 drivers side sunvisor cracked 6/23/09 11540 replaced drivers side sunvisor 9/4/10 23056 Recall - mechantronic unit 9/4/10 23056 convertible top not operating properly - flap tension string needed new clips 9/4/10 23056 side window grinding and hesitating when going up and down - defective window regulator 9/4/10 23056 vehicle having trouble starting - ignition/starter switch electrical fault in circuit 9/13/10 23355 convertible top not operating properly - installed headliner tensioning string clips 9/13/10 23355 front door handle loose 9/8/11 34761 water leaking from convertible top - sunroof drain hose repair 9/8/11 34761 passenger side door trim is peeling off car 9/17/11 35231 water leaking from door - replaced the seals (in a loaner for 4 days) 10/20/11 37230 replaced defective crank breather 10/27/11 37398 convertible top not operating properly - gets stuck when opening - cable guide broke off 10/27/11 37398 service now light on after it was just serviced 11/1/11 37450 back in shop for convertible top not working properly 31-Oct contacted customer care and was told a regional case manager would call me back no later than the close of busisness the following day, I was not contacted back the following day, I called and asked for the regional case manager and was told she would not speak to me until the next day
key is broken
I keep this car in the garage and get regular maintance work done. The mechanics at Volkswagen's dealership sevice department told me that 98% of the EOS cars leak rain water inside and that the convertible tops don't operate properly
- Jennifer K., Virginia Beach, VA, US