This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Car was in morning traffic and failed due to timing belt failure at 85000 miles. Car was maintained by dealership at recommended intervals. The manuals and dealer recommended belt replacement at 110000 miles. Fortunately my wife was not injured or killed in what could have led to a serious accident. After looking at the internet and talking to mechanics, this appears to be a major safety flaw that should lead to a recall of these motors by the NHTSA and correction by Volkswagen and payment for motor replacement.
Even though the car is in drive it will go down I feel backwards this is going to cause accidents. The electric windows go up and down continuously yes, this is a known issue but they refused to fix this the distraction is going to cause people accidents. This makes texting while driving seem like a safe way to behave.
Gearbox failure! direct failure to gearbox causes car to malfunction while in motion. Vehicle will stop abruptly (travelling on the interstate!) and refuse to go back into any gear, including but not limited to, reverse and drive. Repeatitive problem and isn't isolated to one specific event (but many occasions)
I was driving my car on a local city street and halfway through a turn all of a sudden it went into neutral on it's own, all the gears on the dash started flashing (the park, reverse, and drive) they started flashing on and off as my transmission went haywire. I had to pull over and avoid being hit as I had no control over my speed, I could not accelerate. The engine was racing and there was no forward motion at all. My car has a dsg (direct shift gearbox).
- Arlington, TX, USA
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First incident (many more to follow) occurred while driving downhill on highway. The entire dash panel appeared to have gone haywire and then car just turned off. Coasted off of the road and was towed down the hill. Charged the battery and it started just fine, for about 20 miles, then the same thing occurred and car turned off. Had car towed to dealership, after diagnosis, had fuel pump, fuel pressure regulator and gasket replaced. During their test drive, car stalled out again. Had to also replace alternator, freewheel pulley and battery. Picked up car, before I even got home engine lamp came on again, took back to dealership in a closer location to me. Now the problem was turbo underboost and evap system leaks, reccommended replacement of turbo purge valve, evap purge valve and evap vent hose. Volkswagen is aware of and has had many complaints for these same problems, yet they have done nothing about it, and can only apologize to their customers that they are having a problem with "their" particular vehicle. I am concerned that my vehicle will not even pass smog next year at this rate, given I could not find any smog records at all for this vehicle...is it possible to fake a smog check to dmv and re-sell a lemon?? I was definitely duped!
The car slipped out of gear and the engine revved up to 5K rpms almost got hit from behind due to the rapid reduction in my speed. This is the 4th time this transmission has been worked on and VW will not work with me to remedy the problem for a reasonable price.
The car unexpectedly jumps gears when slowing down and or speeding up. The problem is especially bad while going in reverse. After a bit of research, it looks like this is an issue with the dsg component of the transmission that many people have experienced in this model/make of the Eos. This unexpected jumping and jerking has the potential to cause an accident on the road.
Vehicle lurched during start of acceleration. Also sounded and felt like it was searching for a gear and couldn't find it. Slamming of gears felt and heard - intermittently. Took to local dealership and it was immediately taken in and the clutch plates were replaced. Previous work recorded was the replacement of the mechtronic unit. So far after 100 miles the issue appears better but not totally relieved. Still slight hesitation between gears. No slamming. Also previously parking on a hill was an issue. No roll stop without brakes or braking. Now after repair the vehicle will stop rollback after 1 ft.
A D V E R T I S E M E N T S
- College Station , TX, USA