I bought this EOS about 9 months ago,drove for a few months and left it in Florida for the summer.When we were driving in the rain,water would pour in between the roof and front window.Today I tried to put the top down,and it only went part way with the back window on the roof.I can't close it.Tried to open the trunk,and it popped open,but was stuck on the right side. won't open.This is Saturday and no one is open.Have to wait to Monday.I wonder how much this will cost.Really love the car,but!!!
my car got out of the shop for the same problem of leaking rain water in streams inside the car only a week before - 3rd time it has been taken to the shop for leaking!
I don't think a $38,000 car that is only 3 years old should leak rain in it all the time and the convertible top no work properly - It has been in the shop 5 times in the last 2 months and is currently in the shop fixing a problem that was supposed to be fixed last Friday. Volkswagen dealership service department mechanic even told me that 98% of EOS leak rain inside them and the convertible tops don't work.
DATE MILES PROBLEM
3/19/08 328 Wiper blades split apart (car was BRAND NEW)
6/17/09 11400 leak on drivers side - replaced header seal and mounting bracket
6/17/09 11400 drivers side sunvisor cracked
6/23/09 11540 replaced drivers side sunvisor
9/4/10 23056 Recall - mechantronic unit
9/4/10 23056 convertible top not operating properly - flap tension string needed new clips
9/4/10 23056 side window grinding and hesitating when going up and down - defective window regulator
9/4/10 23056 vehicle having trouble starting - ignition/starter switch electrical fault in circuit
9/13/10 23355 convertible top not operating properly - installed headliner tensioning string clips
9/13/10 23355 front door handle loose
9/8/11 34761 water leaking from convertible top - sunroof drain hose repair
9/8/11 34761 passenger side door trim is peeling off car
9/17/11 35231 water leaking from door - replaced the seals (in a loaner for 4 days)
10/20/11 37230 replaced defective crank breather
10/27/11 37398 convertible top not operating properly - gets stuck when opening - cable guide broke off
10/27/11 37398 service now light on after it was just serviced
11/1/11 37450 back in shop for convertible top not working properly
31-Oct contacted customer care and was told a regional case manager would call me back no later than the close of business the following day, I was not contacted back the following day, I called and asked for the regional case manager and was told she would not speak to me until the next day
key is broken
I keep this car in the garage and get regular maintenance work done. The mechanics at Volkswagen's dealership service department told me that 98% of the EOS cars leak rain water inside and that the convertible tops don't operate properly
A D V E R T I S E M E N T S
I bought this EOS about 9 months ago,drove for a few months and left it in Florida for the summer.When we were driving in the rain,water would pour in between the roof and front window.Today I tried to put the top down,and it only went part way with the back window on the roof.I can't close it.Tried to open the trunk,and it popped open,but was stuck on the right side. won't open.This is Saturday and no one is open.Have to wait to Monday.I wonder how much this will cost.Really love the car,but!!!
- Bill D., Bonita Springs, FL, US