First had alarm warning go off and reading said temp to high for conv top operation. Then read-- too fast for conv top---then trunk lid open.

Was told lid lock was broken so bought another one. Took to Pohanka Volkswagon and explained the problems. June 1, 2015. Rec'd a few call- they could not solve the problem and would have to take the whole convertible top off. I said no-just fix the trunk lock so it will stay closed. Picked car up today 6/10/15 and was told not to open the trunk or it may not close again. Paid and left.

Arrived home (dealer is 45 minutes from home) and received call from Pohanka to bring car back because they forgot to put some parts back on lid lock. Told them I would have to come next week.

I don't think the mechanics know how to fix the EOS. Why make car if trained technicians can't fix the problems?

Currently in the shop until Monday?? I don't think a $38,000 car that is only 3 years old should leak rain in it all the time and the convertible top no work properly - It has been in the shop 5 times in the last 2 months and is currently in the shop fixing a problem that was suppose to be fixed last Friday. Volkswagen dealership service department mechanic even told me that 98% of EOS leak rain inside them and the convertible tops don't work. DATE MILES PROBLEM 3/19/08 328 Wiper blades split apart (car was BRAND NEW) 6/17/09 11400 leak on drivers side - replaced header seal and mounting bracket 6/17/09 11400 drivers side sunvisor cracked 6/23/09 11540 replaced drivers side sunvisor 9/4/10 23056 Recall - mechantronic unit 9/4/10 23056 convertible top not operating properly - flap tension string needed new clips 9/4/10 23056 side window grinding and hesitating when going up and down - defective window regulator 9/4/10 23056 vehicle having trouble starting - ignition/starter switch electrical fault in circuit 9/13/10 23355 convertible top not operating properly - installed headliner tensioning string clips 9/13/10 23355 front door handle loose 9/8/11 34761 water leaking from convertible top - sunroof drain hose repair 9/8/11 34761 passenger side door trim is peeling off car 9/17/11 35231 water leaking from door - replaced the seals (in a loaner for 4 days) 10/20/11 37230 replaced defective crank breather 10/27/11 37398 convertible top not operating properly - gets stuck when opening - cable guide broke off 10/27/11 37398 service now light on after it was just serviced 11/1/11 37450 back in shop for convertible top not working properly 31-Oct contacted customer care and was told a regional case manager would call me back no later than the close of busisness the following day, I was not contacted back the following day, I called and asked for the regional case manager and was told she would not speak to me until the next day key is broken

    I keep this car in the garage and get regular maintance work done. The mechanics at Volkswagen's dealership sevice department told me that 98% of the EOS cars leak rain water inside and that the convertible tops don't operate properly

Should a $38,000 vehicle that is 3 years old have this many problems... DATE MILES PROBLEM 3/19/08 328 Wiper blades split apart (car was BRAND NEW) 6/17/09 11400 leak on drivers side - replaced header seal and mounting bracket 6/17/09 11400 drivers side sunvisor cracked 6/23/09 11540 replaced drivers side sunvisor 9/4/10 23056 Recall - mechantronic unit 9/4/10 23056 convertible top not operating properly - flap tension string needed new clips 9/4/10 23056 side window grinding and hesitating when going up and down - defective window regulator 9/4/10 23056 vehicle having trouble starting - ignition/starter switch electrical fault in circuit 9/13/10 23355 convertible top not operating properly - installed headliner tensioning string clips 9/13/10 23355 front door handle loose 9/8/11 34761 water leaking from convertible top - sunroof drain hose repair 9/8/11 34761 passenger side door trim is peeling off car 9/17/11 35231 water leaking from door - replaced the seals (in a loaner for 4 days) 10/20/11 37230 replaced defective crank breather 10/27/11 37398 convertible top not operating properly - gets stuck when opening - cable guide broke off 10/27/11 37398 service now light on after it was just serviced 11/1/11 37450 back in shop for convertible top not working properly 31-Oct contacted customer care and was told a regional case manager would call me back no later than the close of business the following day, I was not contacted back the following day, I called and asked for the regional case manager and was told she would not speak to me until the next day key is broken

    I keep this car in the garage and get regular maintenance work done. The mechanics at Volkswagen's dealership service department told me that 98% of the EOS cars leak rain water inside and that the convertible tops don't operate properly

    I don't think a $38,000 car that is only 3 years old should leak rain in it all the time and the convertible top no work properly - It has been in the shop 5 times in the last 2 months and is currently in the shop fixing a problem that was suppose to be fixed last Friday. Volkswagen dealership service department mechanic even told me that 98% of EOS leak rain inside them and the convertible tops don't work. 

DATE MILES PROBLEM 3/19/08 328 Wiper blades split apart (car was BRAND NEW) 6/17/09 11400 leak on drivers side - replaced header seal and mounting bracket 6/17/09 11400 drivers side sunvisor cracked 6/23/09 11540 replaced drivers side sunvisor 9/4/10 23056 Recall - mechantronic unit 9/4/10 23056 convertible top not operating properly - flap tension string needed new clips 9/4/10 23056 side window grinding and hesitating when going up and down - defective window regulator 9/4/10 23056 vehicle having trouble starting - ignition/starter switch electrical fault in circuit 9/13/10 23355 convertible top not operating properly - installed headliner tensioning string clips 9/13/10 23355 front door handle loose 9/8/11 34761 water leaking from convertible top - sunroof drain hose repair 9/8/11 34761 passenger side door trim is peeling off car 9/17/11 35231 water leaking from door - replaced the seals (in a loaner for 4 days) 10/20/11 37230 replaced defective crank breather 10/27/11 37398 convertible top not operating properly - gets stuck when opening - cable guide broke off 10/27/11 37398 service now light on after it was just serviced 11/1/11 37450 back in shop for convertible top not working properly 31-Oct contacted customer care and was told a regional case manager would call me back no later than the close of busisness the following day, I was not contacted back the following day, I called and asked for the regional case manager and was told she would not speak to me until the next day key is broken

    I keep this car in the garage and get regular maintance work done. The mechanics at Volkswagen's dealership sevice department told me that 98% of the EOS cars leak rain water inside and that the convertible tops don't operate properly