This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
2007 Volkswagen Eos with automatic dsg transmission.. had just exited a freeway and come to a stop at a traffic light. When I tried to accelerate when light tuned green, car would not shift into higher gears so could only go about 20-30 mph. Pulled into parking lot, parked, and shut off engine. Upon restart, could not get car into reverse. Had to have towed to dealership. VW service representative explained that transmission went into "limp" mode. Also said I was fortunate it didn't happen while on the freeway. No diagnosis as to what cause is as of yet.
Attorney writes in regards to lemon law on behalf of a client the vehicle was burning oil and it was determined it was necessary to replace the O rings. After a week at the dealership, the vehicle was returned to the consumer. The very next day, the vehicle would not start and it was towed to the dealer. The vehicle was leaking gas. It appeared the O ring was torn and all four O rings were replaced. There was a water leak inside the vehicle. The dealer ordered a special adhesive/sealant for the convertible top. The master switch that raised or lowered all of the windows did not work on a consistent basis. When the doors were opened, the front windows would go down, but they wouldn't come back up. The regulators were replaced. The left rear window would not go up at all. There was a rattle coming from the center of the dashboard at random while driving. The convertible top would not close, the luggage compartment was not properly aligned. The sunroof drains were clogged and water was backing up into the vehicle which was causing the water leak. The left front seat motor had to be replaced as the seat was not adjusting properly. The convertible top cables were fraying. The transmission was erratic and not accelerating smoothly.
The contact owns a 2007 Volkswagen Eos. The contact stated the vehicle would sporadically stall. When the failure would occur, the warning lights would intermittently illuminate on the instrument panel. The contact was able to restart the vehicle but it would not accelerate. The vehicle was towed to an authorized dealer where the contact was awaiting a diagnosis of the failure. The contact inquired with the manufacturer in regards to NHTSA campaign id number: 09V333000 (power train: Automatic transmission) but was advised by the manufacturer that his year vehicle was not included with the particular recall. The current and failure mileages were approximately 73,000.
VW Eos with 22000 miles; dsg transmission operates erratically; when accelerating from a stop car initially accelerates then slows, as if in neutral gear, then bangs into gear and accelerates. Erratic and violent downshifts have also been experienced causing occupants to be restrained excessively by the seat belts. Difficult to demonstrate this behavior consistently. Dealer initially described actions as: "normal for dsg transmission". repeated complaints to dealer led to transmission components being replaced. This resulted in some improvement but erratic shifting continues.
A D V E R T I S E M E N T S
- San Antonio, TX, USA