This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have AA2002 VW cabriolet and the air bag light went on. The diagnostic test showed it was the driver side airbag and harness. After the part was in, while waiting to leave the vehicle the service consultant was on the phone describing the same problem, same airbag to another VW customer. When I asked the service consultant if there was a problem known to VW on their airbags he said no. The woman waiting behind me said the same happened to her VW. The cost for the diagnosis and repair was $690.48.
Driver's airbag did not deploy with an impact of 30-35 miles per hour and $6,000 damage to the front end. It was a rear-end collision. The passenger airbag deployed. We are concerned that the driver's side did not.
- Elkhart, IN, USA
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- Wallingford, CT, USA