This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The consumer stated while traveling out of town, she heard a noise. The consumer took the vehicle to a dealer, who told her that she had three (3) wheel bearings going bad at once. Then she states that last week she heard a similar noise, she took the vehicle to a dealer in her home town, this time the dealer told her the same thing, that she now has the 4th wheel bearing going bad. She states she has called VW, and has also written them. She said VW refused to recognized the problem. The consumer states the first 3 wheel bearing started to go at 57,000 miles, then the other one started to go at 59,200 miles.
- East Bend, NC, USA
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- East Bend, NC, USA