This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer states: Had 2nd electrical failure on the engine, the wiring harness burnt up. Under warranty the dealer replaced partial wiring of the harness. Also 3 ignition switches put in. Mass airflow sensor, oxygen sensor, and coolant temperature failed. Currently, the vehicle needs two hole wiring harnesses, an original harness and main engine harness.
When starting car 75% of the time ABS and (hand) brake light would switch on though brake not engaged; at the same time headlights and A/C didn't work. Was told it is an ignition switch problem. Also, window automatic close malfunctioning which dealer service says is unrelated. Necessitated about $1,800 parts and labor. Also, unfortunately at the mercy generally of VW dealer service since many mechanics do not stock the computer necessary to diagnose electrical problems. I have experienced service problems with two VW dealers in my area (northern virgnia). One dealer (alexandria VW) failed to tighten wheel nuts after a routine check-up and claimed after looking at the car that nothing was amiss. Another (stohlman in vienna, va.) replaced the ignitiion switch but broke a part while doing so, so that the key could not be removed from the ignition.
- Alexandria, VA, USA
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- Portland , CT, USA