This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 1999 VW Cabrio, which is the convertible model of the golf. There is a recall of vws because of faulty brake lights due to faulty ignition parts. I called VW to register my complaint. They say that my VIN is not under their recall list. However, in September 2006, I had the exact same brake light mal-function, including the total melt down of all the lights on December 14, 2006 while I was on a highway in my state. I had to have the vehicle repaired and the garage used authentic VW parts from a dealership down the road. My cabio has the golf chassis but called the Cabrio which is the convertible version. All my car care books address the golf version. I am at a loss as to why VW will not reimburse me for the parts and labor for this same repair. The recall notices are just going out even though they knew about this problem in 2006.
- Avon, CT, USA
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- Avon, CT, USA