This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Upon low speed impact, 5 mph, both front airbags expanded causing minor burns and 'cuts' on passenger in front seat. Since accident on 03-25-01, the dealer has yet to receive the needed replacement air bags-today's date, 04-16-01. In speaking with vwoa's engineering & parts depts, they said do not usually stock item in us and that the airbags responded "correctly" in deceleration mode. Besides the cost of replacing the airbags, the damage to the VW was minimal (scratch on lt ft. Fender & the need to replace the lt. Ft. side marker). Is there a problem w/these airbags" should they have gone off @ such a low speed? if so, they could have gone off in hitting a parking garage 'pylon', no" please inform me asap on why vwoa does not have parts in us! thank you, [xxx]. parts of this document have been redacted to protect personally identifiable information pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
- Parkland, FL, USA
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- Parkland, FL, USA