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Volkswagen Recall 72G5: Incorrect Head Restraints Installed/FMVSS 202a
2016 Volkswagen CC
If the seat occupant's head is inadequately restrained in the event of a crash, they have an increased risk of injury.
Seats — Front Assembly — Head Restraint
- Summary
- Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2016-2017 CC vehicles. Incorrect front seat head restraints (rests) may have been installed, possibly resulting in the seat occupant's head being inadequately restrained in the event of a crash. As such, these vehicles fail to comply with the requirements of Federal Motor Vehicle Safety Standard (FMVSS) number 202a, "Head Restraints."
- Actions
- Volkswagen will notify owners, and dealers will replace the front seat head restraints, free of charge. The recall began June 26, 2017. Owners may contact Volkswagen customer service at 1-800-893-5298. Volkswagen's number for this recall is 72G5.
- Documents (10)
- Manufacturer Notices(to Dealers,etc)
- ISSUED Owner Notification Letter(Part 577) - VW Customer Letter USA
- ISSUED Owner Notification Letter(Part 577) - VW Customer Letter PRI
- Remedy Instructions and TSB - Release Date June 13, 2017
- Non-Compliance Notice 573 Report/FMVSS 202
- Recall Acknowledgement
- Recall Quarterly Report #2, 2017-3
- Recall Quarterly Report #1, 2017-2
- Manufacturer Notices(to Dealers,etc)
- Recall Quarterly Report #3, 2017-4
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