This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clock Spring Failure. Should have been included in recall (2015 CC), but told my specific vehicle isn't by VW. Caused airbags to not work and multiple other fault codes.
The car had an air bag recall fixed and a few weeks later the air bag light came on and the horn won't work. Now the dealership wants the customer to pay for repairs stating that it is the clock spring that is broken. This problem is a direct result of the air bag repair.
- Affton, MO, USA
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- Dacula, GA, USA