5.3

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
17,916 miles

About These NHTSA Complaints:

This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.

So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.

2015 Volkswagen CC seat belts / air bags problems

seat belts / air bags problem

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2015 Volkswagen CC Owner Comments

problem #7

Feb 102023

CC

  • miles

A D V E R T I S E M E N T S

My Cruise Control unit will not engage. And I have (6) six warning lamps showing every time I operate the car. With these lamps showing on the info system screen, the cruise control Will not engage! I asked the dealership about it. And was told that the wheel bearing unit has moved away from where it is bolted on. And now it is touching the Air Bag control module. That's why I've got six lamps showing up on the center info screen, every time I operate the car. And on another incident. I was traveling on the interstate and their was some water that had collected in a dip between hills. And when I traveled through it, the force of the water flowing into the engine department, knocked the cruise control OFF. Disengaged it. I'm am available for inspection of said vehicle. Oh yes, this happened once before, but all of a sudden all the warnings lamps turned off. But I'm not so lucky now. It doesn't seem to affect the Air Bags any, But I could be Wrong! The dealer explained what has happened within the components of my problem. But, since I wasn't forth coming to pay them to check or repair it, nothing got done. And it has been going on for about 6 - 8 months.

- Ocean Shores , WA, USA

problem #6

Oct 212020

CC

  • 98,800 miles
As I was making a U-turn I could hear a noice from my steeling wheel and immediately the airbag light came on and read "error: Airbag". I couldn't help but panic thinking of all the possibilities that can happen. I noticed the buttons on the steering wheel weren't working and later realizing my horn didnt work either. I called the nearest dealership and they automatically wanted to charge me for a diagnosis. They insisted that they had already worked on an airbag recall (69Y5) my car had and that the diagnosis found "numerous codes." One of them was code vag00588 -driver airbag igniter upper limit exceeded telling me they need to install a new steeling wheel clock spring. Debris like fibers and hairs interfered with the wires causing the wires to break internally and resulting in a loss of electrical connection to the drivers frontal airbag. Meaning it will prevent the airbag from deploying in the event of a crash. They quoted me a price of $971.77 for repairs plus the $160 for the diagnosis. I was furious and refused to spend more money on repairs. I have always taken care of everything my car needs. I've spent so much money on it already. But this is where I draw the line, I'm not spending another grand+ on it when this is clearly a manufacturing defect. I am a commuter. I commute long distances to and from work everyday, so having a faulty airbag, non responding horn or steering wheel controls is extremely scary. Interestingly, VW recalled certain 2010-2014 vehicles with exactly the same issue. Recall code:69L2 Volkswagen needs to take responsibility, recall 2015 VW Cc and correct this defect free of charge. This is a safety issue that needs to be addressed without delay. I rely on this car everyday so this issue gets me more and more upset each and everyday.

- San Bruno, CA, USA

problem #5

Mar 052020

CC

  • miles
I started to hear a weird noise when turning. A couple of days later the airbag light came on and the horn and buttons on the steering wheel stopped working. It's very dangerous to drive without a horn and it's scary to know that your airbag won't deploy in a crash. This happened at 50,000 miles.

- San Bernardino, CA, USA

problem #4

Jan 042020

CC

  • 26,551 miles

A D V E R T I S E M E N T S

My vehicle was stationary and turned off. I went to get in the car start it and leave however when I tried to start the car it immediately started to ding over and over with the a message "error: Driver airbag". it also would not let the car start. I had the battery tested its fine and the starter isn't even 6 months old nor the alternator. All the electronics in the car turn on lights, radio, windows up and down, etc. It says to start put my foot on the brake as well which I obviously did and it still says the same error message. It happened 2 times 1st on 12/31/2019 but then started out of nowhere and worked fine for a few days and then happened again 1/04/20, however this time the problem persists.

- Sanford, FL, USA

problem #3

May 282019

CC

  • miles
The car had an air bag recall fixed and a few weeks later the air bag light came on and the horn won't work. Now the dealership wants the customer to pay for repairs stating that it is the clock spring that is broken. This problem is a direct result of the air bag repair.

- Affton, MO, USA

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problem #2

Jan 152018

CC

  • miles
There could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. In addition to takata recall

- Lauderhill, FL, USA

problem #1

Apr 012015

CC

  • 60 miles
Loss of motive power while the vehicle is in motion on city street and loss of power from stationary position at red traffic light to a in motion green light pressed on pedal with no motion. This happened from the day I purchased the car while salesman was in the car explaining the cars specifications. When it happened he said its part of the next feature of car. He asked me to leave the car in a stationary position on incline and remove my foot off the brake and allow the car catch gear without pressing on the gas pedal that it drove up on its power and not mine. Shook my head and said "I already bought the car and cars have been doing the incline costing a long time, what are you not telling me?" it seemed that he was avoiding what happened when we lost power. It happened the same day they were giving me the keys and its been happening ever since but it skips a couple of weeks or days 2015-2017

- Warren, NJ, USA

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