Deactivated air bags increases the risk of injury. Inadvertent deployment of the air bags increase the risk of a crash.

Air Bags — Air Bag/Restraint Control Module

Summary

Volkswagen Group of America, Inc. (Volkswagen) is recalling certain 2015-2016 Tiguan and CC vehicles. The air bag Electronic Control Unit (ECU) may have a defective power supply capacitor that can result in air bag deactivation or inadvertent deployment of the air bags.

Actions

Volkswagen will notify owners, and dealers will install new software and replace the air bag ECU as necessary, free of charge. The recall began November 25, 2019. Volkswagen's number for this recall is 69Z5.

Documents (14)

• ISSUED Owner Notification Letter(Part 577) - PRI
• ISSUED Owner Notification Letter(Part 577)
• vw_69Z5 FAQ_12132019
• Date: September 11, 2019 Projected Timing for Repair Available - Upcoming Safety Recalls 69Z5 & 37M2
• Miscellaneous Document
• Recall Quarterly Report #1, 2019-4
• Manufacturer Notices(to Dealers,etc) - July 29, 2019 Advance Notice – Safety Recall 69Z5 / Airbag Control Module
• Recall Acknowledgement
• Defect Notice 573 Report
• ISSUED Interim Owner Notification Letter(Part 577)
• ISSUED Interim Owner Notification Letter(Part 577) - PRI
• Remedy Instructions and TSB
• FAQ
• Manufacturer Notices(to Dealers,etc) - Date: November 13, 2019 Repair Available – Safety Recall 69Z5 / Airbag Control Module

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