This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Started having problems with the fuel tank at around 65,000 I had an extended warranty on the vehicle and around 80,000 they replaced the entire fuel tank-?? recently, I started smelling gas very strongly inside my vehicle and took it to a honest mechanic who was able to find the fuel pump which is located behind the backseats he told me the pump is sweating and there-??s a puddle of gas in it and that-??s why I have the strong smear smell of gas in my vehicle. He says that it-??s not even safe for me to drive the vehicle at this time and at this time, I-??m trying to buy another car because I have to keep the windows down, so I don-??t pass out from the smell of gas -?? I called Appleton Volkswagen of Sanford as they switched out the whole fuel tank at 80,000. The vehicle has about 190,000 now -?? there was just a recall put out for the fuel pump for certain Volkswagen year 2015 and above, but the CC is not on this.? I I feel like it should be in the recall because my car is very unsafe to drive and I-??m scared that I-??m gonna blow up a fire of flames right now just driving it to the repair they-??re not because this is very unsafe -??-??
The contact owns a 2015 Volkswagen Cc. While driving various speeds, the vehicle suddenly shut off and was able to restart. The vehicle was towed to an independent mechanic who diagnosed that the fuel pressure sensor was faulty. The sensor was replaced, but the failure recurred. The vehicle was towed to flow Volkswagen (5601 roanne way, greensboro, nc 21409) where it was diagnosed that the fuel pump fuse was faulty. The fuse was replaced and the failure was remedied. The manufacturer was not notified of the failure. The failure mileage was 38,000.
This concerns recall, 17V509, for my 2015 VW Cc. It has almost been a years since the recall was issued but still there is no fix in sight. The recall states that the problem could leave me stranded at best and cause a wreck at worst. I have avoided driving the car since last August and I sure hate paying for something I am afraid to drive. Such a long wait for such a seemingly simple fix is ridiculous. Maybe VW should be forced to supply us with rental cars until the fix is ready.
On Oct 1, 2017 received a recall notice from VW. Recall 20ae fuel pump control module. NHTSA 17V509. Today is April 10, 2018 & VW advises they do not have the parts to fix this recall. In the meantime because of this issue my battery continues to drain and I have already replaced 2 batteries since I have owned the car. Also I want to be reimbursed for my last battery purchase. Can U help?
The contact owns a 2015 Volkswagen Cc. The contact received notification of NHTSA campaign number: 17V509000 (fuel system, gasoline); however, the part to remedy the vehicle was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. Owens murphy Volkswagen (25 colonel glenn plaza drive C, little rock, ar 72210, (501) 508-2281) confirmed that the part was not yet available. The manufacturer was contacted. The contact had not experienced a failure. VIN tool confirms parts not available.
- Redfield, AR, USA
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There could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. In addition to takata recall
Manufacturing recall # 20ae NHTSA recall # 17V509 onterruption of power to the fuel pump control module may cause loss of power while in motion that could increase crash causing injury/damage recall fix still not available from mfr
Recall on a fuel pump/ modular with no fix since 8/16/2017. Today 12/12/2017 still no remedy or fix for the issue. Safety concern as I carry my family in the car. So far thankfully nothing has happened as of yet.
TL-contact owns a 2015 volkswagon Cc.... contact stated recall letter was for fuel pump flange piece. Contact stated she had called volkswagon of America twice. Dealership had stated they do not have parts to fix fuel pump. Volkswagon of America also had stated they are determining what parts need to be replaced. Contact spoke with volkswagon manufacturer.. representatibe by the name of jackson... stated that they havent determined what the problem is with the fuel pump. Contact wanted number to federal trade commission at 202-326-2222 1recallsassociated with this vinmanufacturer recall number20ae NHTSA recall number17V509 recall statusrecall incomplete, remedy not yet available summaryon certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Safety riska loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property. Remedyreplace the fuel pump control module and relocate it within the vehicle. Manufacturer's notes if the manufacturer has failed or is unable to remedy this safety recall for your vehicle in a timely manner, please contact the NHTSA vehicle safety hotline at: 1-888-327-4236 or tty: 1-800-424-9153 or file an online complaint with NHTSA. Contact was advised to contact volkswagon at 800-822-8987
Loss of motive power while the vehicle is in motion on city street and loss of power from stationary position at red traffic light to a in motion green light pressed on pedal with no motion. This happened from the day I purchased the car while salesman was in the car explaining the cars specifications. When it happened he said its part of the next feature of car. He asked me to leave the car in a stationary position on incline and remove my foot off the brake and allow the car catch gear without pressing on the gas pedal that it drove up on its power and not mine. Shook my head and said "I already bought the car and cars have been doing the incline costing a long time, what are you not telling me?" it seemed that he was avoiding what happened when we lost power. It happened the same day they were giving me the keys and its been happening ever since but it skips a couple of weeks or days 2015-2017
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- Windermere, FL, USA