This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Dealer states forward clutch and dual mass flywheel needs replacement based on diagnosis and mechanic experience as they cannot "check" these parts. They also state I need to replace injectors and have a "manual decarbon" procedure due to the direct injection system creating carbon deposits. These are apparently well known issue with this and similar VW models. The car has <100,000 miles and is 5 years old. These are not maintenance items per SE and fall under the category of defective components/systems. VW has extended the warranty on these transmissions for previous model years for many models but not on this one yet. Internet searches reveal many complaints of the same problems. The cost for repairs is $5,600.
- Dacula, GA, USA
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- Dacula, GA, USA