This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One time in the highway speed may be 80 miles some body front me try to stop quickly and when I try to used the break doesn't help me, no break and I get left route in the shoulder because I haven't break system
The contact owns a 2013 Volkswagen Cc. While operating the vehicle, the speed suddenly decreased without warning. During the failure, the instrument panel indicators flashed off and on. The vehicle was taken to the local dealer (Volkswagen of North scottsdale, 7001 chauncey ln, phoenix, AZ 85054) where it was diagnosed that the nox sensor was faulty and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified. The VIN was not available. The failure mileage was 120,000.
From the Volkswagen recall site re: Steering wheel air bag & clock spring. Summary: Volkswagen group of America, Inc. (Volkswagen) is recalling certain model year 2010-2014 Volkswagen Cc vehicles. In the affected vehicles, debris may contaminate the air bag clock spring, a spiral wound, flat cable that keeps the air bag powered while the steering wheel is being turned. This contamination may tear the cable and result in a loss of electrical connection to the driver's frontal air bag. Consequence: A loss of electrical connection to the driver's frontal air bag will prevent the air bag from deploying in the event of a vehicle crash, increasing the risk of injury. The local VW dealer says our car is not included however, nothing works on the steering wheel and the air bag warning light in the dash is on. When contacting VW direct I am told NHTSA is responsible for expanding the recall to include our VIN. Questions" is our car safe to drive? if we have a front end collision will the steering wheel air bag work? if NHTSA is aware of 420,000 recalls for this same issue will the recall be expanded to cover other VIN" this is an expensive fix and all logic tells me it should have been included in the original recall.
The contact owns a 2013 Volkswagen Cc. While driving approximately 35 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The failure recurred numerous times. The vehicle was towed to a dealer where the diagnosis was unknown. The contact stated while driving at an unknown speed, the brake pedal was depressed however, the vehicle accelerate causing the vehicle to crash into a grocery store. A police report was filed. The contact sustained injuries to her hand that did not require medical attention. The vehicle was towed to a dealer where the diagnosis was unknown. The manufacturer was notified of the failure. The approximate failure mileage was 14,200.
- Dickshill, NY, USA
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The contact owns a 2013 Volkswagen Cc. The contact stated that the vehicle accelerated independently. The vehicle was taken to the dealer where a diagnostic was performed but no failure was found. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 400 and the current mileage was 1,400...updated 06-19-13 the consumer stated the dealer advised due to the failure the clutch will probably wear out in 20-30K miles. The consumer stated to have experienced the vehicle driving on its own after releasing the gas pedal. Updated 06/27/2013
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- South Amboy, NJ, USA