This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
One time in the highway speed may be 80 miles some body front me try to stop quickly and when I try to used the break doesn't help me, no break and I get left route in the shoulder because I haven't break system
The contact owns a 2013 Volkswagen Cc. While driving approximately 35 mph, the engine stalled without warning. After several attempts, the vehicle restarted. The failure recurred numerous times. The vehicle was towed to a dealer where the diagnosis was unknown. The contact stated while driving at an unknown speed, the brake pedal was depressed however, the vehicle accelerate causing the vehicle to crash into a grocery store. A police report was filed. The contact sustained injuries to her hand that did not require medical attention. The vehicle was towed to a dealer where the diagnosis was unknown. The manufacturer was notified of the failure. The approximate failure mileage was 14,200.
I had my rear brakes and rotors replaced at 23,600 miles and I was just informed that I need rear brakes and rotors again at 37,961. I bought the car at 6205 miles on the odometer and I had to have my brakes serviced both front and rear at the dealership and I brought my concerns with the service manager about brakes with the particular model. I have owned 2 jetta's prior to the Cc and never had brake issues like this.. I called Volkswagen Corp. Headquarters in America and they're taking a no hands approach with my concerns and I strongly believe that these vehicles have braking issues and it makes no sense for a car to go through rear brakes every 12 to 15,000 miles and the auto maker believes that's not something to take a look at. I am asking for a little help into this matter as my concerns have not been resolved and Volkswagen's solution is to just keep changing the brakes and the rotors.. I look forward to hearing back from you and thanks for your time..
Excessive high idle causing car hard to brake. I need to constantly apply high brake pressure to keep the car stopped. Idle stays above 900 RPM all the time.
I found out VW has re-designed their brakes for a 'soft feel'. but the brakes now travel almost to the floor when slowly pushed down, and you have to pump the pedal to get a feel that the brakes are taking effect. In fact the travel of the brake pedal is lower than the level of the gas pedal and this is where the safety issues comes in. Because of this excessive brake pedal travel, I have on a number of occasions found my foot pressing both the brake and gas pedals at the same time. Particularly at slow speeds - like in heavy traffic, or coming to a slow stop in the garage. When that happens, the engine starts to rev up as the brakes try to stop the car - needless to say it scared the crap out of me. Checking the various car forum web sites (edmunds, kelly, etc.), I found out I am not alone with this problem. I've gone back to the dealer who bled the brakes and done the usual checks and said the brakes where 'up to spec'. but the service manager admitted that the new VW braking systems are "soft" and if you have big feet, you have to learn to reposition your foot each time you what to use the brakes. He also said to be aware that the long brake pedal travel my "feel funny" for a while - like the car isn't going to stop. If I have to reposition my foot each time to brake in order to avoid the gas pedal, I'll end up wrapping the car around a pole ! here is the kicker - I've had the car a month with 500 miles on it and this has happened at least 6 times! help!
A D V E R T I S E M E N T S
- South Amboy, NJ, USA