This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have spent 1000 on the water pump repair, purchased 2 lights at 110. An thewater pump went our again for the second time in 4 months.the air bag recall has been recalled 3times already I have had to take it in. Like this vehicle has had to many problems electrical. When the water pump out the car was stationary.
Takata recall - this recall was issued in February 2016 upon which I was told they did not have the parts available. Now, one year and eight months later I'm receiving notifications about bringing my vehicle in to be repaired. The most recent states "this is a serious issue that must be taken care of - defective components can cause the airpag to deploy improperly, shooting metal fragments ant drivers and passengers, which can cause serious injury or death." I'm concerned that it took nearly two years to resolve this issue, especially given the statement being sent out via postcard. Secondly, now there is yet another recall for something related to the electrical power to the fuel pump module. I have already taken my vehicle in multiple times for a related recall, one that left me stranded and having to be towed before VW ever even notified me. Absolutely unreal!
Takata recall. The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact took the vehicle to alexandria Volkswagen (107 w glebe rd, alexandria, va, 22305; 703-684-8888); however, the vehicle was not repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - in April 2016, VW informed me that the driver's side airbag was defective and potentially dangerous. Today (July 5, 2017) I called the VW dealer, and the VW dealer claims the parts for the airbag repair will not be available until Sept. 30, 2017. That means I will have been driving an unsafe car for 18 months. Can NHTSA get VW to do the repairs sooner?
The contact owns a 2012 Volkswagen Cc. While driving uphill at approximately 65 mph and attempting to pass another vehicle, the contact's vehicle lost acceleration and the epc warning indicator illuminated. The vehicle was pulled over to the side of the road and the engine was turned off. When the vehicle was restarted, the check engine indicator illuminated. The vehicle was coasted to a service station and towed to an independent mechanic (josho auto, 10945 randolph, costa mesa, ca 92626, 714-557-2601) where the vehicle was kept for diagnostic testing. The manufacturer was not made aware of the failure. Also, approximately one year ago, the front passenger side of the vehicle was crashed into by another vehicle. None of the air bags deployed. A police report was filed. The contact sustained injuries that required medical attention. The vehicle was towed to a body shop (pacific elite auto body shop in costa mesa ca) and repaired by the insurance company. The manufacturer was not made aware of the failure. The contact recently searched the VIN and found NHTSA campaign number: 16V078000 (air bags). The failure mileage was approximately 62,000. Parts distribution disconnect.
- Irvine, CA, USA
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Takata recall. The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags) however the parts to do the repair were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The dealer was contacted and confirmed that the parts were not available for the recall remedy and advised to contact the manufacturer. The manufacturer was made aware of the issue and were not able to confirm when the parts were to become available. The contact had not experienced a failure. Parts distribution disconnect. Updated 07/11/17 updated 08/08/2017
Takata recall. The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign number: 16V078000 (air bags). The parts to do the repair were unavailable. The manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was not notified of the issue. The contact had not experienced a failure. Parts distribution disconnect.
It has been over one year since the airbag on my vehicle has been recalled and Volkswagen has yet to do anything. The turbo also seems to be malfunctioning.
Takata recall. The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags); however, the parts needed for the repair were not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The vehicle was not diagnosed or repaired. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall - VW issued this recall 14 months ago in February 2016. They still tell me they do not have the parts to remedy. This is not acceptable, especially when they tell you metal shrapnel could shred your face and neck and kill you.
Takata recall. Got a letter in April 2016. Airbags not available. It has been one year and I have called several times and still get the same answer. Not available. This is a safety recall and the company has had sufficient time to remedy. They are more interested in money than saving lives/injuries. Is there anything we can do? I am currently on a very long hold time again and am very frustrated with the lack of action on volkswagon.
The contact owns a 2012 Volkswagen Cc. The contact received notification of NHTSA campaign numbers: 16V078000 (air bags) and 15V483000 (air bags). The parts for the recall repairs were unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repairs. The contact stated that the air bag warning indicator illuminated and the horn failed to sound. The approximate failure mileage was 120,000. The manufacturer was made aware of the failures. Parts distribution disconnect.
Takata recall I bought my car in 2015 at the Volkswagen dealership in oakland California. First of all, I never got the notification that my car has a recall. Second of all, I am graduating from college and leaving the country (never coming back) in April this year, and I have to sell this car asap. The dealership told me that with the takata recall my car can only sell for half of the price that it is worth. This recall is not my fault nor my responsibility. The car dealership basically told me that I'm screwed. The Volkswagen official website says that they cannot predict when the remedy will become available. I'm just wondering, why is it me that have to pay the price?
Takata recall. The contact owns a 2012 Volkswagen Cc. The contact stated that the recall notice for NHTSA campaign number:16V078000 (air bags) was received in March of 2016. After contacting the dealer and the manufacturer on multiple occasions, the contact was informed that the parts needed for the recall remedy were still not available and no estimated time for receiving the parts could be provided. The contact had not experienced a failure. VIN tool confirms parts not available.
Takata recall I am trying to buy a new car and have been getting low trade in value because they can't sell the car. I was told it is on a "don't sell list". I had other recall repairs done in the last 6 months and didn't know that this was hanging over me. This recall is almost a year old and I'm being told that there is no fix yet. How long is reasonable" what is my recourse"
Takata recall it's been almost a full year that I have had to drive with airbags that are potentially lethel. Recall incomplete remedy not available yet!! how can this be allowed?
My daughter has bought a Cc Volkswagen from dealership in 2014... the car has any problems" such as the air bags... engine, ,,car started in its own running in garage, ,until battery died all wires melted, I have call VW all they did was send a 1000 credit only too be used if she buys a brand new car or lease? she was in a accident. Three times, ,, now? the car a totaled? air bags didn't protect her first few times at all now smacked her in her face ? they replaced manifold? not airbags? she could of been killed... taking V, w too long too address this problems w airbags nose put her at risk? more then once... not right ? they do not sell 2012 Cc at V w dealership anylonger yet came a warranty which has not helped her? cars was unsafe as I told Volkswagen usa, ,, I was ignored ? well car a wreck, , I believe as always have and have notes emails telling them this? totaled now? too" engine light was always on car was not stable. Brake airbags engine wires electrical problems w on going thank you question or concerns call me [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).
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- Fortworth, TX, USA