When the speedometer on my 2012 Volkswagon CC Sport shows that you are going 80 MPH it is actually going 72 MPH. This is resulting in more miles being recorded on the odometer and better fuel mileage than what the vehicle is actually getting. VW says that it is within their acceptable 10% accuracy requirements and refuse to fix it.

Maybe the VW engineers who rigged the diesel engine computers to read better emissions than what they were really omitting also rigged the speedometers to register faster than what they are really going to meet EPA fuel mileage per gallon requirements?

Update from May 27, 2016: No response from VW concerning speedometer malfunction. 05/27/2016

Update from Jul 13, 2016: Purchase 2012 VW CC R-Line a year ago. The speedometer seemed to be reading faster than I was going. I had someone pace me and when my speedometer was reading 70 MPH the car was actually only going 63 MPH. Purchased a hand held GPS with MPH capability. It read the same thing. I the car to the VW dealership. They said it was reading about 10% too fast. The dealership said it was a computer problem and they did not know how to fix it. The dealership said the manufacturer told them that 10% accuracy was considered to be within an acceptable range. I told them that 10% accuracy is not acceptable with me because, it is reading 10% too fast, I am getting MPG averages that are higher than it is really getting and it's putting 10% more mileage on the odometer than I am actually driving which is depreciating the car 10% too fast. The dealership said that I needed to call VW. VW told me to take it to a certified speedometer testing center. I asked them what certification does the testing center need for VW recognize their findings and asked VW what would they do to correct the problem if the testing center verified what their VW dealership already verified and my GPS verifies? They would not respond to my question. I asked them to recommend a certified speedometer testing center in the Nashville, TN area. They said the closest one was hundreds of miles away in North Carolina. I asked them if I take the car to their recommended testing center would they pay for the test and the repairs if the testing center that they recommend also verifies the speedometer is faulty. VW said no they would not. It looks like the VW computer engineers are up to more deception. Maybe they rigged them so they would pass the minimum EPA MPG testing standards. I know some lawyers who would also love a case like this. Stay tuned for more.

Since delivery, my 2012 VW cc R-line has registered four miles fast at all speeds...from 0 (4) to whatever. Three trips to the dealer were handled with a run-around. First, I established that there was a problem, taking the service manager with me, and demonstrating that there WAS a problem, by comparing my speedometer to the reading on a gps unit. He told me there was no "code update" to fix the problem, and that I should contact Volkswagen Care. I did so, and was told to expect a call in a few days. When the call came, I was told that a defective speedometer to the tune of 4 miles/hour at all speeds was acceptable to VW. I asked to speak to a supervisor. I was refused. I asked for the name/employee number of the person I was talking with at the moment. I was refused, and when I asked why, I was told, rudely., that she simply wasn't going to tell me.

I did research on the problem, and found a fix. I returned to the dealer. They expressed surprise at my treatment by Customer Care, but the service manager told me he would be "fired" if he attempted a fix. I was told to await a call back to the dealership. I returned after getting the call. Same story: no fix. The general manager at the dealership asked for patience, and that he would make inquiries. Finally, a few months ago, he told me the Midwest service advisor would contact me.

I was the third party in a conference call between a high-level customer representative, and the Midwest service manager. They acknowledged the problem, but told me they would not fix it, despite being aware of a similar problem, and a fix for the Jetta model a few years ago. The service rep sympathized with me, said he would be delighted to help me and many others with the same problem, but that his hands were tied by his superiors. The customer relations rep suggested she would help to put me in another vehicle (!!!).

I don't want another vehicle. I want my auto, VW's flagship model in the U.S. to be fixed. VW wants badly to sell many cars in the U.S. I strongly believe there is a culture of fear operating at VW, when the local service manager and his Midwest counterpart tell me they will be fired if they address my problem.

Would VW's upper management accept care from a physician that was only 80 percent of what he might have provided? Would they be willing to post a notice in all their dealerships and advertisements that the speedometers in their vehicles have known accuracy problems, but that they have no intention of fixing same? I guarantee that if I knew in advance of this travesty, that I would NOT have purchased the vehicle,or any other VW model.

VW is obviously aware of this, and rather than face a recall (bad p.r.), expense of the fix (bean-counters, beware), they are ignoring my problem. I don't intend to give up, and hope this site may help my cause.