I purchased my 2010 VW from Capcity in May 2019 had it one day and they had to come get it from the auto parts store. The car was shaking and wouldn't stay started check engine light came on. They claimed they fixed the problem a few days later the car started making a screaming noise under the vehicle while driving. Then when I put it in reverse you could see the R blinking in the cluster and the car made 3 loud shifting sounds and would not go backwards. I had to turn the car off then turn it back on then it would move. I told Capcity about it and they told me to take it to a dealer. I have had to put 8 fuses in since May. I came out to me car, unlocked it and went to start it and nothing. I figured out it was a fuse. Now my alarm system wont work and the car actually stopped as I was driving it. It sounded like it went into a different gear and then wouldn't move. I am taking it to the dealer on the 5th of Aug my warranty should cover it that is what the warranty guy said. I think it is bullshit. The people I got it from should be doing this or pay for my deduction. Don't get a car from Capcity they are horrible.
My 2010 Volkswagen CC wouldn't start after I had got off work. I had a couple buddies help me change the battery because we thought that may have been the issue with the vehicle. The battery was not the problem. I took the vehicle to my local Volkswagen dealership and they told me that the timing belt had an issue and the replacement would be a whole new engine. Well I purchased this vehicle from Herb Chambers Honda dealership in Burlington MA the summer of 2014 around June. This situation happened in January of 2015.
Shortly after I deployed being that I am Active Duty Military. When I returned from my deployment I purchased a new vehicle and just wondering has anyone else experienced this problem? I still on the vehicle and I want to get it fix so I can sell it but I fill like this is something that was out of my control and I shouldn't have to pay for. Any information in regards to this situation or something similar would help.
Car stalled in a parking garage and would not start back up. Took it to the dealership and the timing is completely shot and I need a new engine! I only have 75k miles on it and it's going to cost me 10.5k to replace!
Really unsettling, that this happened to such a young vehicle...VW USA was less than useless, and told me I was just outside the powertrain warranty.
3 months after I purchased the car, the car began to stall as soon as I got over 40mph. It would just die. I was on the freeway and went straight to the dealership after having to start up the car several times and drive to the dealership with my emergency lights on.
Luckily, the car was CPO so the warranty covered the issue was a transmission and clutch package issue. The entire transmission needed to be replaced.
This was the first of 3 major engine issues that I've had with the vehicle.
The intake calves needed to be cleaned around 70k and 3 weeks after that the timing chain slipped off and has completely ruined the engine. I have filed a claim with Volkswagen and am hoping they will cover most or at least some of the cost since the warranty expired just 3 months ago.
This car has been a complete pain in my butt. I do not recommend it to anyone. I love it when it's performing well but I have had 3 major engine issues, tail light issues, and tire issues.
A D V E R T I S E M E N T S
I purchased my 2010 VW from Capcity in May 2019 had it one day and they had to come get it from the auto parts store. The car was shaking and wouldn't stay started check engine light came on. They claimed they fixed the problem a few days later the car started making a screaming noise under the vehicle while driving. Then when I put it in reverse you could see the R blinking in the cluster and the car made 3 loud shifting sounds and would not go backwards. I had to turn the car off then turn it back on then it would move. I told Capcity about it and they told me to take it to a dealer. I have had to put 8 fuses in since May. I came out to me car, unlocked it and went to start it and nothing. I figured out it was a fuse. Now my alarm system wont work and the car actually stopped as I was driving it. It sounded like it went into a different gear and then wouldn't move. I am taking it to the dealer on the 5th of Aug my warranty should cover it that is what the warranty guy said. I think it is bullshit. The people I got it from should be doing this or pay for my deduction. Don't get a car from Capcity they are horrible.
- Latonya S., Columbus, OH, US