This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Steering problem with 2009 Volkswagen Cc vr 6 4motion. The consumer stated the vehicle had a tendency to drift to the left or right, kind of a floating motion without any movement of the steering wheel. As a result, it required constant attention at higher speeds and was most disturbing during traffic or narrow lane driving. The dealer examined the steering mechanism, suspension, wheels and tires and all were found to be within specifications. The consumer mentioned recall 08V577000 that seemed to be related to the problem he was experiencing.
- Madison, NJ, USA
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- Madison, NJ, USA