This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I received information dated October 2017 from Volkswagen of America, Inc. 3800 hamlin road auburn hills, mi 48326 with a recall notice for my vehicle NHTSA: 17V509 stating 'under specific operating conditions, an interruption in the electrical power supply to the fuel pump control module can result in fuel pump failure and lead to a loss of vehicle motive power while driving (vehicle stall). This condition can also cause the fuel pump to run continuously, resulting in a drained vehicle battery and/or a no-start condition.' This means an engine can stall while driving and can increase the risk of a vehicle crash. This is very alarming to me, and I am concerned about my safety along with my infant son who is a passenger in my car daily. I have called 2 local VW dealerships (dorschel & ide Volkswagen) in rochester, NY and have been notified multiple times that there is 'no fix' at the moment. I owe over $10,000 on this vehicle currently and have limited income so I have no choice but to keep this vehicle and drive it. I have had multiple issues with this car and several recalls. I have put over $2,200 in repairs on this car in the last 4 months for defective sensors and wiring. This new recall can directly cause a deadly accident and I am at a lost for words!
Exploding sunroof. Driving on the freeway, I head a sound that sounded like a gunshot. I looked around and noticed my sunscreen for the sunroof had jumped open and saw a hole in my sunroof and the whole thing was shattered. I slowly exited the freeway and drove home holding the sunscreen in place so as not to have glass fall on me, I called my insurance company and brought it to the glass repair shop they designated for repair.
On September 16, 2017, my wife was driving our Volkswagen Cc luxury 2009, and it lost power while in motion, she crashed into a dresser in our garage and and damaged the drywall of our home. We called our insurance because we just had purchased this car on labor day 2017, from the Audi dealership in lakeland, fl, and during the claim we found out that this open recall had not been fixed. So I contacted the Audi dealership and they retrieved with a promise to have it fixed at the VW dealership in lake land Florida, since this was the manufacturers dealership. Well today I was told by the Audi dealership that the VW dealership located on 209 S lake parker avenue, lake land, fl 33801said the NHTSA website recall was wrong and there is no recall for the vehicle so they cannot fix a vehicle without an active recall. I emailed the Audi dealership documents from your website about the recall and yet they claim the VW dealership will not fix the vehicle. I have attached a copy of the recall from your website, please let me know what my next steps should be. My wife and I have not vehicle for the last week, it is now with the Audi dealership in lakeland fl. 1recalls associated with this VIN Aug 16,2017 manufacturer recall number20ae NHTSA recall number17V509 recall statusrecall incomplete, remedy not yet available summary on certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Safety risk a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.
Takata recall my vehicle has an airbag recall and yet I have not been given an option to take it in for check up. I hope to also get the dash cleared up of all the lights indicating various errors on my car. My vehicle started acting up this way as it was stationary for about 6 months total now.
- Azusa, CA, USA
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Vehicle lost power while driving. Dealer "found code P0221-000-angle 2 for throttle valve G188 implausable signal sporadic. Found tsb 01-09-04." Replaced throttle body and performed a 6 wire repin with new connector to throttle body.
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- Rochester, NY, USA