This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The contact owns a 2009 Volkswagen Cc. While driving approximately 40 mph, the vehicle decelerated and then stalled. Also, the battery warning indicator illuminated. The contact had to push the vehicle into a parking lot. The vehicle was not taken to a dealer or independent mechanic to determine the cause of the failure. The vehicle was not repaired. The VIN was included in NHTSA campaign number: 17V509000 (fuel system, gasoline). The manufacturer was not contacted. The approximate failure mileage was 102,000.
On September 16, 2017, my wife was driving our Volkswagen Cc luxury 2009, and it lost power while in motion, she crashed into a dresser in our garage and and damaged the drywall of our home. We called our insurance because we just had purchased this car on labor day 2017, from the Audi dealership in lakeland, fl, and during the claim we found out that this open recall had not been fixed. So I contacted the Audi dealership and they retrieved with a promise to have it fixed at the VW dealership in lake land Florida, since this was the manufacturers dealership. Well today I was told by the Audi dealership that the VW dealership located on 209 S lake parker avenue, lake land, fl 33801said the NHTSA website recall was wrong and there is no recall for the vehicle so they cannot fix a vehicle without an active recall. I emailed the Audi dealership documents from your website about the recall and yet they claim the VW dealership will not fix the vehicle. I have attached a copy of the recall from your website, please let me know what my next steps should be. My wife and I have not vehicle for the last week, it is now with the Audi dealership in lakeland fl. 1recalls associated with this VIN Aug 16,2017 manufacturer recall number20ae NHTSA recall number17V509 recall statusrecall incomplete, remedy not yet available summary on certain vehicles, there could be an interruption in electrical power to the fuel pump control module. This could result in the fuel pump running continuously, resulting in a drained battery and/or a no start condition, or cause a loss of motive power while the vehicle is in motion, which could increase the risk of a crash causing injury and/or damage to property. Safety risk a loss of motive power while the vehicle is in motion could increase the risk of a crash causing injury and/or damage to property.
The contact owns a 2009 Volkswagen Cc sport. The contact stated while driving at approximately 50 mph, the accelerator pedal failed to respond causing the vehicle to decelerate and stop. The vehicle was taken to the dealer. The technician diagnosed that the throttle position kit needed to be replaced. The manufacturer was notified of the failure. The VIN was not available. The failure mileage was 83,000.
Sticking throttle..throttle sticks at any RPM above 2300. I am glad that this is a standard shift automobile where I can engage the clutch to stop the car. If this were an automatic shift car, there would have been an accident. Throttle continues to stick even without any floor mats in close proximity of the throttle peddle. Placing toe behind throttle peddle to lower RPM has no effect whatsoever..
8/13/11 car stalled twice while driving- once on major highway. Car towed from residence to service. 8/15/11 service called and advised my car was hooked up to diagnostics and found the fuel injection pump was low and gas tank so it was probably bad gas but the car had nothing wrong. I was also advise that the car was taken for a test drive, 10 miles and nothing happened. Service offered to keep car 8/16/11 and drive it another 20-30 miles. I agreed. 8/17/11 I spoke with service manager, upon arrival. Svc advised that the car was driven again for 20 or so miles and again no issues were found. She again stated it was "just probably bad gas". I asked if there was a possibility of it stalling again at which time advised it may happen again however since they thought it was bad gas to just run the current tank (3/4 full) down to empty. On 8/18/11, I was driving home on the gsp North in NJ during rush hour traffic (8 lane highway). Traveling in the 4th left lane, slowed the vehicle due to traffic. As I slowed down my car stalled. I was able to restart and move about 5 feet when the car stalled again. At this point I was unable to start the car again. I pressed and kept my foot on the brake while keeping the hazards on. I did this to notify drivers behind me that I was stuck. Traffic started to move again at a slow pace and drivers were going around me. Within a minute or so, traffic on both sides of my car were gaining momentum and moving at least speed limit pace (65mph). As I watched the rear view mirror I saw a white SUV approaching quickly. I realized I was going to be hit and braced for impact. It was not full impact as last minute driver turned the wheel. I was told driver was traveling 55-60mps. This accident was 1 day after I received my car back and told "nothing wrong". I also noticed through paperwork my car was never re-ran as discussed. My in/out odometer was 12 miles...
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- Fredericksburg, VA, USA