This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Fuse that controls reading or map light in cabin and external lighting outside for night driving continually fails (3). Safety issue because rear lights at night only come on when brakes applied.
The front headlight beam has a distinctive blind spot on the left side and a double notch on the right side. Volkswagen refuses to address this as they say it's by design though I have seen another Beetle, same model year with the same hids, have a completely normal headlight beam. With the beam like it is, it makes driving the car at night unsafe, especially on black asphalt roads. I've escalated this to Volkswagen of America and they insist this is by design and is due to the shutter that comes down when using the normal headlight beam. Our other vehicle is a GMC acadia with the same system and it does not do this. On the Beetle the if I switch it to high beams the blind spot and notch go away. Also Volkswagen claims that the left headlight is aimed lower on purpose as to not blind oncoming traffic. The car sits so low I don't see how that's needed, especially when our acadia which sits up higher doesn't do this. I did take a look at a couple of other 2019 Beetles at another dealership and the headlight beams were all different; still a blind spot and notches but in different spots. The blind spot and notches are seen both stationary and in motion. I have pictures and video of both. I feel this is a design defect that will lead to an accident at night as it hinders the drivers view on the left side. Volkswagen has ignored my concerns and refuses to address this. I'm very concerned for our safety and my wife and I refuse to drive the car at night because of this. Volkswagen's 'remedy' is to trade it in. We love the car, just not the headlights at night. Please investigate. I have attached two photos; one low beam and one high beam so that you can see the difference.
- Wylie, TX, USA
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- Durango, CO, USA