Hi, one time the car wheel turned extra and the gas went extra fast. I also had several devices on my car through blue tooth that were not mine and mirror link kept checking and AUX. This is conjunction with 3 years of hacking (that I think is technically-assisted abuse) with smart home hub, surveillance, spyware on phone and hacked emails. Tried filling out IC3.gov form to no avail. Took car twice to Volkswagan dealer in Springfield, Pa and paid $100 twice to clear the dashboard but it kept happening with ROAV-FR3 and something FM-FORMAN (cant recall names) and Keyless car detective. Then I paid to remove the car radio. Then I found a Navaro device on passenger side under seat but dealer refused to remove it and when I called Volkswagen from there they said only the dealer knows where the vehicle embedded sim is. They do not know how to check software and say 'it is uncharted territory.' I do not feel safe. There are no laws regarding car hacking and smart home abuse and I am now writing a book for women about it so they are not gas lighted and can get help. This can be a deadly mistake and there needs to be an easy inexpensive place for someone to have their car checked for malware, sim or SD card. Please help. There was a police report but I do not have it. It was on 10/20/24 with colonial Chris McWilliams State police Middletown, PA 19063. He said Navaro device was factory installed but Volkswagan said it was not. Mechanic said it was a satellite radio device

- Media, PA, USA

Passenger window regulator went bad. Not covered under warranty now. Had driver side replaced last year and warranty covered it. 1500 miles over warranty now

- West Deptford, NJ, USA

NHTSA: 19V615 November 11, 2019, I made an appointment to get this recall 37M2-micro switch on my 2017 VW Beetle, when I arrived, I was told they did not have the parts to fix this recall. I am trying to sell my car and it is not prudent to try to sell a vehicle with an open recall on it. I was first notified of this recall in August 2019 and we are now in November 2019 and according to what I am told there is still no fix for this recall. My question is 'what is the hold up'" are you waiting for someone to have a serious accident because if you are, there will certainly be lawsuits against VW for negligence" I don't understand how you can send out a recall and 3 months later still not have the dealerships have what they need to get this repaired. You are definitely leaving yourselves open for some serious problems, so may I suggest that you get this situation taken care of asap. Thank you for your prompt attention to this matter!

- Bradenton, FL, USA

Electrical motor running noise in rear area of vehicle after engine shutdown and key removal. Occurs every time vehicle is driven in rain conditions--regardless of severity of rain. The noise remains for up tp 15 minutes after shutdown and key removal and occurs only in wet conditions. First time there was an acrid odor at the time of the noise -- appears to have ceased subsequently but the "running" noise remains. Only when driven in the rain. Vehicle appears to be normal in all aspects when driving in dry conditions. Have had authorized VW dealer inspect with no results. It is important to note, regardless, that this occurs every time it rains. The only motor I can think of in the rear area is the fuel pump and have no idea why this occurs. Situation has been with the car since original purchase in October 2017.

- San Antonio, TX, USA