This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
The car was purchased new. The backup camera on the vehicle is very dark and not safely usable. Even on sunny days the image is very dark and objects cannot be seen well enough to make backing up safe. The car was returned to the dealer on the same day of purchase for repair. Was informed that a slight adjustment was made but nothing else could be done and that my VW camera was compared to other Beetles in their lot and they were all the same with low image. The adjustment made no difference in the camera image. It is still dark and not safe to use. I have registered my complaint with the local dealer and with VW, Inc. I consider this to be a serious safety issue.
- Fayetteville, PA, USA
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- Fayetteville, PA, USA