This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Transmission control module communication errors (P0864) caused vehicle to shut down at high speed (55mph) killing power steering and ABS system on a curvy country road.
Steering column lock housing in 2014 & 2016, we bought 2013 Volkswagen Beetles for our college-bound kids. Since those purchases we've experienced multiple instances of each vehicle's ignition keys being stuck in its ignition switch. These occurrences happened both when the vehicles were running (inability to turn the vehicles off) and when the vehicles were not running. When the vehicles were running, the inability to extract the keys from the ignition made it impossible to turn the vehicles engines off. This presented safety hazards. In April, 2018, we received letters from Volkswagen of America, Inc. Regarding a 'warranty extension' affecting both vehicles. It extended coverage of the 'steering column lock housing' on each vehicle for 10 years or 100,000 miles, whichever occurred first. Both vehicles are just 5 years old. However, one has less than 50,000 miles (angela's) and the other 105,000 miles. So we contacted Volkswagen regarding their letters and stated that both vehicles had the same issue and they each needed to be repaired at their expense. Some research on the internet confirmed that this issue is systemic within Volkswagen and should have led to some type of vehicle recall before now. We need for your organization to take a closer look at this issue and provide some relief for those of us vehicle owners who are stuck with massive repair bills due to a lack of oversight of this systemic issue by NHTSA. Your prompt attention to our concern is solicited and greatly appreciated. The moores, braselton,
We were driving home in our 2013 Volkswagen Beetle convertible when the engine died causing a lack of steering control. This is actually the second time this has happened with this vehicle. My wife is pregnant and I have lost confidence in this car being able to move my family around safely. I have searched online and others have had similar issues. The dealers are not able to "duplicate" the issue so they send you away with an unsafe vehicle. Hopefully this does not wind up being a situation similar to GM where people have to lose their lives before the issues are corrected.
The contact owns a 2013 Volkswagen Beetle. While driving approximately 45 mph, the steering wheel seized and the vehicle jerked and stalled without warning. The failure recurred three times. The vehicle was taken to a dealer but was not diagnosed or repaired. The manufacturer was made aware of the failure. The failure mileage was 26,000.
After exiting the freeway and completing a curve to the right I was on a straight section of the off ramp going approx. 35 mph. I applied the brakes and a moderate vibration was felt in the front end/brakes. The car spun out and hit a sign then a wall with the rear of the vehicle.
A D V E R T I S E M E N T S
- Denham Springs, LA, USA