This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Had the Takata Air Bag Recall completed at VW dealership in CC, Tx. Shortly after the Air Bag kept giving Errors and then it would include Low Air Pressure, ABS and Anti Skid Warnings.. Contacted the dealership, had the system check with no issues.. Had the system checked locally at repair shop with no issues.. went to leave and Air Bag Warning stated Error, , they rechecked and found no Issues.. Computer showed no Errors.. I was informed that apparently the only issue is "Possibly" the Air Bag needs to be replaced again but the dealership refuses to without a Recall Requests.
Takata Recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The local dealer was contacted and it was confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been trying to get the airbag recalled fixed for over a year now, and the dealer im bought the car from told me to try another dealer, and neither one seems to want to fix my car. It-??s been over a year I-??ve been on a waiting list and I haven-??t heard anything. The dealers act like they don-??t even want to fix it.
- Lakewood, WA, USA
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Takata recall. The contact owns a 2013 Volkswagen Beetle Convertible. The contact received a notification for NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall; however, the contact was informed that parts were not yet available. The manufacturer was made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Beetle Convertible. The contact had initially received a recall notice for NHTSA Campaign Number: 20V785000 (Air Bags). The dealer was contacted, and the contact was informed that the parts remained unavailable despite having received a letter stating otherwise. The contact called back the same dealer three weeks later and was informed that they only received a limited supply of parts and could not service her vehicle. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Beetle Convertible. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I have been contacted by VW of America several times since the beginning of the year regarding the aircall recall on my vehicle. In March of 2021 I received the initial notice that I needed to "contact my dealer without delay" to schedule the recall repair. I was able to set up an appointment in late April, but upon arrival at the dealership, was told that they had no parts available and didn't know when they would get them, but they would contact me. I have checked back several times in the last 3 months and they still do not have parts. Last week I contacted another area dealership and they informed me that the parts are on national backorder and no one knows when they will be coming in. Early this week I spoke to a regional case manager with VW who reiterated that the parts are on national backorder and no one knows when they are coming in, but the dealer will call me to schedule service once the parts are available. My concern is that in their communications VW is saying that this is an "urgent safety recall" and I should "schedule a free service appointment right away", yet seems to be doing nothing to address the matter with any urgency. My car is 8 years old with 150K miles and spent its first 5 years in the heat and humidity of Florida, so I'm sure you understand my concerns when the recall notice says that "the driver's side airbag inflator may explode due to propellant degradation occurring after long-term exposure to high absolute humidity, high temperatures, and high-temperature cycling." My hands are tied - I have done my due diligence to get this recall fixed, to no avail, and I don't know how to move forward to resolve the issue. Is my vehicle even safe to drive" I can't sell it with a major recall, can I" Any guidance that you can provide would be appreciated.
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The local dealer was contacted, and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact was added to a waiting list for parts. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received a notification for NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The dealer had been notified about the recall and the contact was alerted that the parts that the dealer had received for the air bag were faulty, and that the recall repair could not be performed. The dealer further notified the contact that due to the latest updated information; the parts may never become available. The manufacturer was not made aware of the issue. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact had not experienced a failure. Parts distribution disconnect.
Contacted Heritage VW 9215 Harford Rd Suite 2, Parkville, MD 21234, for a safety Recall 69BC of Driver Frontal Airbag and set up an online appointment for the recall for 6/5/2021. I received several confirmation emails and when I arrived at their service center at the appointment date, they informed me that the part for the recall was not in stock and that they would have to order it, which would result on another 2-3 weeks delay. 3 weeks later I still haven't received a notice. This constitutes an issue for me, since I am obliged to drive a car that is not safe due to the lack of organization and luck of professionalism from their side, since they were unable to verify that the required part is in stock before allowing for an online appointment.
The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was not available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact's husband contacted the dealer but the vehicle was not diagnosed nor repaired. The contact had not experienced a failure. The manufacturer was made aware of the issue but informed the contact that they did not have the part for the recall repair. Parts distribution disconnect.
Takata Recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA campaign number 20V785000(air bag) however, the part to do the recall repair was unavailable. The local dealer was contacted and stated that the part was not available. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced the failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA Campaign Number: 20V785000 (Air Bags) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer exceeded a reasonable amount of time for the recall repair. The contact attempted to contact the manufacturer to make them aware of the issue but have not been able to speak with an actual agent. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (Air Bags) however, the part to do the recall repair was not yet available. The vehicle was taken to the dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
I was notified by Volkswagen in February 2021 that the airbags in my vehicle were recalled and to expect the parts to be in by March. When I called the dealership I was told there was a delay in obtaining the parts and I was also instructed by the service department that my car was not safe to drive. I have been without a vehicle since February of 2021. I do not believe this is being taken care of in a timely manner
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (air bags) however, the part to do the recall repair was not yet available. The contact called the local dealer and it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
Takata recall. The contact owns a 2013 Volkswagen Beetle. The contact received notification of NHTSA campaign number: 20V785000 (air bags) however, the part to do the recall repair was not yet available. The contact called fairfield Volkswagen (6065 dixie hwy, fairfield, oh 45014, (513) 874-6980) where it was confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. Parts distribution disconnect.
A D V E R T I S E M E N T S
- Victoria, TX, USA