I purchased 2013 VW Beetle as certified pre owned, in 2016, at 30,000 mile approximately steering gears had to be replaced,2 months later the window motors and switches needed replaced and that was the 3rd set. 2 weeks later, the driver window needed to be reinforced and switches needed to be tightened down. The dealership kept my vehicle for 2 solid months bc there was a manufacturer defect on the interior causing door panel to peel, then the ambient lighting broke. VW exec cust service had been involved for 6 mths at this point, it took until 3/9/18 to get the door panel fixed, meanwhile everytime I picked up the car something different went wrong, intermittent seatbelts malfunction, speed sensors, seat heater po protruding through seat posing electrical shock once it completely penetrated. Passenger seatbelts, air bag light intermittently displayed and 11mths of instrument panel backlight flickering, rough idle, ac repaired 2X. Dealership refuses to fix dropping windows, intermittent seatbelts issue or seat heater issue bc they claim that the seat got wet at some point and therefore the manufacturers warranty wont cover it. However on 06072017, when window switches and motors bc possessed going up and down and interfering with locking controls during a monsoon, and the car clearly was caught in a storm lasting 10 hrs they will not fix and claim that all the safety controls for that seat are damaged bc of getting wet at some point, and so I cannot put my disabled child in it bc of that and it's been in the shop 13 times in 18mths, all for electrical issues. The rear trail arms recall Corp has as being completed, however that recall was only if the vehicle was in a rear side accident which it was sold with a clean carfax.

- Boca Raton, FL, USA