This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
February 2015 my fuel tank began leaking from a pressed ridge area of the tank, not in a seam, not in a gasket. Tank replaced. Six months later second fuel tank leaking in same area. Appears to be a production and manufacturing defect related to a weak area of the metal. Fuel literally dripping from the tank onto the ground. Critical safety issue with the fuel and fumes. This happened randomly without any issue of damage to the tanks. Contacted VW who refused to help in any way. We have kept the first tank for observation. At this time vehicle is parked leaking fuel and unable to be driven. Can not afford to replace another tank, and end up with same problem. This is a critical safety issue.
Fuel tank failure with metal casting of the tank causing the escape of explosive fuel vapors and vehicle stalling. Both VW of America and the servicing dealership hendrick VW of lewisville Texas would not accept responsibility for the manufacturing defect. The service problem first arose at 66K miles then finally diagnosed/corrected at 100K miles. The manufacturer and dealer would not waive the repair cost of $3165.43 we had to pay to correct this manufacturer casting defect as diagnosed by the service technician in the presence of the dealer manager. VW of America refused to accept responsibilty of their manufacture defect and the hendrick VW service manager told us they did not represent VW!
- Gainesville, TX, USA
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- Ellensburg, WA, USA