This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Water leak into rear hatch; third brake light premature plastic part failure at 75,016 miles. This is safety issue due to the risk of accident or water/electrical fire.
When I brake, the brake lights does not come one sometime and comes on sometimes. I've had several complaints, people following behind me and curse at me for my lights not working.
At 7am on a 5 degree above zero morning, my VW pulled out of my parking space fine, I drove one block, fine, at the second block's stop sign, my brakes did not respond. For the remainder of my commute to and from work I had to drive very slowly, brake very hard for the car to come to a stop. The mechanic diagnosed the problem as an issue with the power brake booster. Research indicates that although never part of a recall, that this situation has occurred before, and has potential to be dangerous. For example, my knee is very sore from pressing on the brakes, and if I had been going at a higher speed when I first discovered the issue - I would have inherently slid into the car(s) ahead of me, possibly creating a bad situation. The mechanic also told me the parts are on back order due to an unexpected demand. This is a situation that should be addressed by VW of America, for safety issues on a relatively new vehicle (less than 55,000 miles / 4.3 yrs old).
Volkswagen of orange park is not following safety standards. They replace carpet after flood. Damage by slicing the carpet under the dash and not removing the dashboard as they are paid. This could result in the carpet becoming lodged under control pedals as its compromised.
- Jacksonville, FL, USA
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- Toledo, OH, USA