This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
First the button to roll up the passenger window broke, then the button to lock the passenger door broke, then the seat fell apart for not reason and would not clip down, then the plastic panels inside the door crack and are falling off.
Hard heavy odor permeating my inside of my VW convertible 2007 car. Went to dealer I purchased it from and for a few days they purified it for days. I picked it up and it was still there. Brought in to other dealer 3 times and they claim there is nothing. It was clearly a staged answer. But I have to admit, VW dealers took time to see what it could be. Stating they smell "something" not sure what it is" it very well could be a health risk.how do I know I wont get cancer or poisoning from this " I can assure you no one cars from VW of America. Basically I own a car I am afraid to drive and only drive it when I am hard up to get somewhere. It smells like crayons and chemicals. When I drove it, I would get headaches and so would my daughter. I would get tears in my eyes, and I quit driving it.it is now 5 years old and has 32000 miles on it. Filed 3 claims with VW of America and they said "there is no smell". I have almost paid off the car, (which I cannot drive). I am so frustrated. Lemon law does not cover odor issues as the car runs perfectly. It is toxic to me, and I won't drive my family in it. But its a danger. I emailed VW of America and they totally blew me off. I am a 30 year VW owner. I know my cars. There is a defect here. And I am screwed out of a new car. There goes all my money. Many posts point to the undercarriage lining, as they were manufactured in Mexico. Possibly used low grade material causing the smell.the only way to drive this, is windows down. The smell is so strong, that with the top down- the cab smells I am telling you I have been ripped off.this is a manufacture defect!!!! no one is helping me with a full refund or a final remedy!--fyi VW of America reps told me to call the CEO of Volkswagen"????????????????????????(really")
- Lakewood, CA, USA
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- Westerly, RI, USA