This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Window cable broke and whole frame had to be replaced instead of cable alone to the cost of $500 dealer said this happens all the time. Why should they not be responsible for an item that is defective?
Defective window regulator: I have a 2006 new Beetle convertible, which I bought new. No accidents, nothing of the sort. I was rolling up the drivers side window and heard a pop. Then the window would not move, and I could hear a grinding noise in the door. The window regulator had broken out of no where. Apparently this is a common issue, but one that costs up to $800 to fix at the dealership. I thought I could fix it myself, so I bought the repair kit from the dealership for $110, but it require a special tool that only the dealers have. How am I on the hook for such a poorly designed mechanism?
I have owned a 2003 and 2006 VW new Beetle convertibles and have had 3 window regulators fail. All on the back side windows. This is dangerous because they fail for no reason. The last failure was 02/26/2011. I was driving on an interstate and put the window down and it would not roll back up. I was 50 miles away from home. This is very frustrating to happen for the 3rd time but different window each time.
- Centralia, IL, USA
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- Desert Hot Springs, CA, USA