This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
VW 2005 convertible bug both rear window problems, will not roll up or down. Passenger side window is making a horrible squeaking noise, seems to be the next one to go. Along with head light shortages. The last 5 years I have at least replaced the headlights at least 8 times. Recently both headlights have turned themselves off/out. This is ridiculous! this is unacceptable and VW should be ashamed of themselves to not fix the problems that are obviously flawed! I understand putting out a product will have some flaws, but not standing behind their brand name and not making things right is a slap in the face. I was a proud owner of my first car I bought myself. And all I have to show and get out of the deal is an empty wallet and embarrassment when I drive down the road because features don't work right. Do what's right VW and man up to your mistake. I would buy 10 more cars like the one I have if only they took pride in their product and honored the average loyal customer. I'm a 25 year old girl who supports myself on my own dollar. I was raised knowing you fix what problems you create. Be accountable and do what's right! it's your turn VW please do what's right.
The contact owns a 2005 Volkswagen Beetle. The contact stated that the xenon lights would turn off and on at any time. The contact was in an accident in December 2006 because the lights turned off suddenly and caused the contact to run into a curb. The vehicle was taken to an authorized dealership where the lights were replaced. However, the failure still occurred and the contact could not drive safely at nights. The lights would reset after the vehicle was turned off and restarted. The failure mileage was approximately 12,000. The current mileage was approximately 64,500.
The contact owns a 2005 Volkswagen Beetle. A headlight bulb blew out in the vehicle. The dealer informed the contact that the entire high intensity density system needed to be replaced; however, due to the repair cost the contact was unable to repair the vehicle so that he could pass the Virginia state inspection. The contact is concerned about the safety risk specifically since the state of Virginia prohibits driving without head lamps. The current and failure mileages were 26,000.
2005 Volkswagen Beetle would not start properly. Mechanic determined the temp sensor was bad and replaced it. Parts for the convertible top and headlights have been replaced. The dealer in now telling the consumer that the vehicle needs a strut bearing.
- Red Bank, NJ, USA
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- Tulsa, OK, USA