This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have a 2004 VW Beetle convertible 2.0L gls and both front window regulators are broken at the same time. I pulled one of the doors apart to see what was broken and it is a plastic piece that holds the motor to the regulator. There is no reason for this part to break and especially for both sides to break about the same time. The plastic part that is needed is not sold separate, the whole window regulator assembly has to be purchased, so to fix the windows will cost a lot of money.
VW 2004 new Beetle convertible rear window inoperable. The rear window regulator fails and VW will not repair under the extended 7 year window warranty. I had both door windows replaced under the extended warranty. The driver rear window regulator was replaced under warranty. But the passenger rear window didn't fail under the car's warranty. However, VW has an extended 7 year warranty that they implemented only for the front regulators (why were the rear window regulators excluded? it is clear they fail just like the front ones do). The extended warranty should cover all window regulators as all of them have failed on my car and many others.
The contact owns a 2004 Volkswagen Beetle. The contact stated that the front window motors failed and were replaced at her expense. The seat belts latches had also failed. In addition, the transmission would intermittently jerk violently when attempting to up shift from second to third gear. The vehicle was taken to the dealer and the contact was informed that the transmission would need replacing. The vehicle was not repaired. The manufacturer did not provide any assistance. The failure mileage was 48,000 and the current mileage was 51,000.
I bought a used 2004 new Beetle convertible and lowered the back window and would not raise again was told the back window regulator went out and is costing me $1200. Not covered under extended warranty or by volkswagon. I am finding out this was a big problem with these cars after the fact.
2004 VW convertible Beetle needs the valve body replaced. Car only has 61,900 miles on it. Rear windows both have broken air bag switch needs to be replaced.
- Valencia, CA, USA
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Rear window regulator issue with 2004 Volkswagen new Beetle convertible. After reading hundreds of blog complaints online in regards to the issue of the rear window regulators defaulting on these vehicles mine has also become inoperable. There needs to be a recall.
The driver's side rear window regulator failed on my 2004 new Beetle convertible today. After doing some research, this appears to be a very common problem but has yet caused a recall for defect parts from Volkswagen of America.
My wife owns a 2004 VW new Beetle convertible with power windows! the vehicle has only 40K on the odom. But the rear windows have had to be repairs multiple times! there are several tsb's on this issue posted by VW. They will not cover the cost of repairs and this is a concern! I am having the repairs completed again for the 4th time at a cost of $500 total ridiculous!!
Passenger rear window regulator needs to be replaced. Broken. I read that many other VW Beetle owners have the same problem and to report my problem here. My car is a 2004 VW new Beetle convertible.
2004 VW Beetle convertible. Rear windows regulator/motors broke. VW issued an extended warranty for front windows (7 years) rear windows have the same problem. Dealer wants $700 per side to fix. Windows do not roll down on command. Often fall on their own after a bump in the road.
The passenger side rear window will not go up. The dealership charged me $100 to diagnose the problem and determined that the regulator needs to be replaced. I purchased the premium VW extended warranty, but the dealership didn't repair the window (they claimed they didn't know if the extended warranty would pay for the repair - they wanted me to pay approximately $450 and then see if the extended warranty would cover it!) I had already had the passenger door window regulator replaced a few years ago - that was under the first warranty. If this is an ongoing problem, the regulators should be recalled and replaced for free!
My daughter has a 2004 VW Beetle convertible, and last summer she went to put the convertible down and the rear window motors stopped working. We called the dealership and since the car had 52,000 miles they told my daughter that it would cost her $1500 to fix the motors. We have two more friends and their daughters VW Beetles convertible windows stopped working too. I really don't feel that this is right. Electric motors should not break after 50,000 miles. Volkswagen should have a recall on this problem. "how do I go about getting them to fix this problem with their car.
2004 Volkswagen new Beetle turbo gls has a defective part producing high voltage. Consumer wants to be reimbursed for expenses and depreciation because the vehicle was damaged beyond repair. The dealer told the consumer the vehicle needed a new window motor. The consumer decided to have the work done somewhere else, so they gave her a cable kit and not a regulator. The other repair shop stated it was the regulator that was defective. The consumer also stated the vehicle would not start. The consumer received a second opinion after the original dealer implied she had done something wrong. It was determined that something was overcharging the alternator, which turned out that a new battery was needed. A couple of days later, the vehicle would not start again, the consumer was informed the window motor was causing high voltage even when the vehicle was shut off; it was draining the power. The consumer stated the dealer refused to accept responsibility for leaving the defective window motor in the vehicle.
2004 VW nb convertible with recently expired warranty and the right rear window regulator failed. Left side replaced by dealer under warranty about a year ago. I was told that the replacement was an upgraded regulator...original with plastic clips is subject to frequent breakage. Defective regulators should be afforded an extended warranty period for replacing with the upgraded regulator.
Approx 2-3 weeks ago my 2004 Volkswagen convertible back windows would not go up. The regulator/motor is the problem. I was told this was under a recall, but I cannot find the recall anywhere on internet. This is a safety issue. I called Volkswagen customer care 800-822-8987 and reported this. They said there is no recall on this. My warranty expired in January. I have been to dealer ship 3 times before my warranty expired for problems with this car. Now the back windows will not work.
A D V E R T I S E M E N T S
- Riverside, CA, USA