This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Defective door latch, ,,safety issue because the warning light does not come on when you open door. I have two 2002 VW Beetles and they both have non working warning lights due to defective latches, fault. Both problems are very common, but VW doesn't do anything about it. Also when you call the dealership parts department these latches are in stock due to high rate of failure. There should be a recall on the door latch, this is a safety issue. The VW dealer wants $450 to replace the door latch, so most people will be driving around without this safety equipment. Please make them stand behind there product. Thank you
Defective door latch, ,,safety issue because the warning light does not come on when you open door. I have two 2002 VW Beetles and they both have non working warning lights due to defective latches, also airbags don, T work due to fault. Both problems are very common, but VW doesn't do anything about it. Also when you call the dealership parts department these latches are in stock due to high rate of failure. There should be a recall on the door latch, this is a safety issue. Also the air bags need to be recalled. The VW dealer wants $450 to replace the door latch, and the airbags start at about $800 so most people will be driving around without this safety equipment. Please make them stand behind there product. Thank you
Door locks have never worked properly. The car has been at the dealer for repairs for lock problems at least 8 times. This is a safety issue. Often the doors will not lock with the interior power door lock. They have given several different diagnosis, we have been told they can't reproduce the problem, and now they are stating that the car is designed to operate so that the doors cannot be locked from the inside until the car is started if the trunk was opened with the power trunk release on the key. They tell me I have to open the driver's door, use the trunk release button on the door and then the locks will work properly. I cannot use the remote trunk opener and I have to open the driver's door first!!!! this problem did not start until we had owned the car for 14 months. There have been multiple other problems as well.
- Maryville, TN, USA
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- Sandwich, IL, USA