This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Cable has completely severed on driver's seat belt receptor. This is not the result of an accident but just due to use as intended. Issue was discovered on examination on 7 November 2014. Informed Volkswagen of America who declined to repair the problem despite safety implications. Informal communication with dealer service department is that the issue was caused because a plastic sleeve around the two cables at the latching mechanism had slipped down the cable allowing the cable to bend back and forth, eventually causing stress failure.
The steel cable securing the driver side seat belt buckle to the seat cage broke leaving me unprotected in the vehicle. This is a serious safety issue common to the VW new Beetle and cited by owners across model years. Also, the manufacturer complicates what would be an easy fix by attaching the part to the seat cage with fasteners that cannot be removed without a proprietary tool. It's like strong-arm robbery!
A D V E R T I S E M E N T S
- Saint Paul, MN, USA