This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
I have had to pay to have the engine on my VW decarbonized at 40,000 miles after a lengthy tow, and now it had to be towed again and needs to be decarbonized again at only 60,000 miles. I was told by a service technician about 1 year ago that VW had issued a notice to dealers to pay for decarbonizing the engines up to 80,000 miles. The service manager denies this notice was ever issued. This type of costly and potentially hazardous problem, ( my wife was stranded on the shoulder of a busy freeway in subzero temperatures) needs to be corrected.
- Chisholm, MN, USA
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- Chisholm, MN, USA