This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Clutch suddenly and completely failed at 27,000 miles. Driven only by previous owner of two other vws. Have learned no replacement clutch is available. Was attempting to sell it since another car has already been purchased. This has presented a financial hardship. I am livid livid livid. No more vws for me ever.
My wife's Volkswagen clutch has broken 3 times. Once at 3K, another at 34K and now at 83K; this despite the fact she drives about thirty five miles each way to work on an expressway, and does not sue the clutch that much.
Clutch failed on a steep hill while waiting for a light to change. The clutch burnt out when the driver attempted to avoid oncoming, uphill, rush hour traffic. $1,800 repair costs. Volkswagon refuses to replace part past the 12,000 mile warantee despite the driver's 18 year, problem-free, clutch driving experience with 2 volkswagons and 2 Honda. Horn just died. Electric windows do not follow owner manual description of operation!
Vehicle became inoperable and required towing on a major bridge (verrazano between brooklyn and staten island) at night in a heavy rain with high speed heavy traffic, a very dangerous situation in which, fortunately, nobody was injured. No safety defect mentioned.
A D V E R T I S E M E N T S
- Schenectady, NY, USA