This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
ABS system has failed, as indicated by its dashboard warning light, which is on. Dealership diagnosis: Faulty ABS controller/pump module, $825 to repair. VW has an ABS recall, #02V031000, which covers 2000-2002 new Beetle, golf/gti, jetta. Dealership claims my vehicle is not covered.
I own a 2000 VW new Beetle. The vehicle currently has 38,000 miles on the odometer. Within the last month, 2 instrument lights come after the car has started and reaches a speed of 15 mph. The 2 lights that come on have to do with the ABS braking system malfunctioning. I took the car to my local VW repair shop, they hooked up a tester to the vehicles computer, the computer fault said that the ABS hydraulic pump was out of tolerance. When I took the car to the local VW dealer and explained to them the fault, they told me that it would be approx. $1000 to remove and replace the pump. $300 labor, $700 for the part. While talking to the mechanic at the dealer, he told me that he has seen this problem quite often, not only the Beetle, but on other VW models. I do not know how many other complaints you might have had for this problem, but I think that VW of America should be made aware of it. At this time, I have not had the repair done. I am hoping that you may be able to get VW to look into this issue and resolve it.
While applying brake at 40 mph the brake pedal went to the floor and the vehicle continue dthough the intersection before stopping. Dealer was not notified at this time. Feel free to provide any further information.
Brake pedal must be depressed significantly (1 inch or more) before any sensation of them being applied. You lose 1/4 to 1/2 second of breaking time, could be the difference between having or not having an accident. The pedal doesn't feel solid but spongy.
ABS control unit and pump were replaced during an extended stay (over 30 days) at the dealer. Brakes are currently not operating properly. Car to be returned to dealer for repair(s).
A D V E R T I S E M E N T S
- Ogden, UT, USA