While driving at 55 mph the driver shift gears and the lever broke off in their hand. Vehicle has a manual transmission. The dealership indicated that the shifter and all related components had broke.

- Olney, MD, USA

While driving in metropolitan Washington, D.C. beltway ("highway") traffic at evening rush hour, I was preparing to switch lanes and attempted to shift gears.... when my stick shift broke (one piece became two pieces). I was fortunate that no accident happened, I was further blessed that I was able to coast at highway speed (car went to neutral) until I was able to move from the middle lane to the slower right hand lane. At this point I continued on with flashers and was able to put the car in third gear, but the stick shift remained broken. I have asked approximately 50 people if they have ever heard of such a malfunction. None had! I feel uncomfortable dealing with only VW people concerning the acceptibility of this problem. I contacted usaa and they recommended that I get your group involved. Thank you

- Olney, MD, USA