This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
Consumer was traveling on the highway and noticed that headlight went out on the passenger's side. Consumer took the vehicle to the dealership, and mechanic told him he needed a new headlight assembly.
Dealer refuses to schedule prompt repair for current headlight failure (request 5-10 days); current headlight failure includes permanent failure of left headlight and intermittent failure of both headlights; consumer reports reports 1998 new Beetle as "used car to avoid" (April 2000issue, P. 75); new Beetle website conducted survey of owners of 1998 model - 55 percent report trouble with the car, 90 percent of which is electrical; a recall was issued for 1998 Beetles manufactured in first half of 1998 because of faulty wiring that could cause fire in engine compartment (we were not notified of a recall); there are many complaints of Beetle owners regarding VW consumer service; we have received substandard service from our dealer, including one repair on a failed headlight that was not performed as stated, forcing us to return the car.
Headlamp: I stated to my dealer that my headlamps were not properly adjusted, dealer found left headlamp had no possible adjustment, and replaced the entire assembly. Fog lights: Fog lamps when switched on, don't light. After a few minutes of driving, they come on sometimes.
- Dallas, TX, USA
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- Jacksonville, FL, USA