This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
There is a metallic rattle in the driver's side b-pillar (similar to the issue in the 2018 Tiguan LWB). Every component in the pillar has been replaced and the rattle persists. The first time I complained about it to the dealership the car only had 1,500 miles on it. 3 years and several months of the car sitting in the shop they have not been able to fix it nor have they bothered working with VW of America to find a solution. I'm guessing it is structural. The brakes are also very concerning and I have mentioned it many times over the last few years. It is not the normal VW squeal -- it is a grinding that causes the car to shake. I was told by my local VW that "Apparently you've never driven high performance vehicles before--that's normal". Uh, no it is not normal. Often times when shifting into drive from park (even on flat ground) the shifter is hard to move and then makes an awful clunking noise. Coolant disappears. And, indicator light does not come on. I was refilling the wiper fluid reservoir and noticed the coolant reservoir was almost empty, however, no light has come on. I've had to top off the coolant at least every couple months.
There is a metallic rattle in the driver's side b-pillar (similar to the issue in the 2018 Tiguan LWB). Every component in the pillar has been replaced and the rattle persists. The first time I complained about it to the dealership the car only had 1,500 miles on it. 3 years and several months of the car sitting in the shop they have not been able to fix it nor have they bothered working with VW of America to find a solution. I'm guessing it is structural. The brakes are also very concerning and I have mentioned it many times over the last few years. It is not the normal VW squeal -- it is a grinding that causes the car to shake. I was told by my local VW that "Apparently you've never driven high performance vehicles before--that's normal". Uh, no it is not normal. Often times when shifting into drive from park (even on flat ground) the shifter is hard to move and then makes an awful clunking noise. Coolant disappears. And, indicator light does not come on. I was refilling the wiper fluid reservoir and noticed the coolant reservoir was almost empty, however, no light has come on. I've had to top off the coolant at least every couple months.
- Santa Rosa, CA, USA
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- Santa Rosa, CA, USA