This data is from the NHTSA — the US gov't agency tasked with vehicle safety. Complaints are spread across multiple & redundant categories, & are not organized by problem.
So how do you find out what problems are occurring? For this NHTSA complaint data, the only way is to read through the comments below. Any duplicates or errors? It's not us.
My Wife has been driving our kids in our certified Preowned Atlas and this is the 3rd time she has stated then when slowing down or coming to a complete stop the vehicle shuts off completely and it's not due to the auto stop feature we have it switched off whenever we drive. On many forums I've researched when going into more in depth I found multiple people clamming it's a occurring thing for a lot of 21 atlas owners some even saying mid drive the vehicle shuts off and it's extremely dangerous because if your on the freeway or on a busy street this is very concerning and could cause fatal accidents and I will be taking it in for further investigation to the dealer. Hoping they can fix it but many people are saying VW doesn't have a answer, Some have stated that one dealership replaced a bad charcoal canister and also replace a N80 valve that was full of soot and causing engine problems I will also be bringing this up when I go and get the vehicle serviced.
Vehicle is turning off while driving or when getting to a stop sign or red light. It turns off completely. no warnings lights or messages when shutting off. * after vehicle shuts off message on Dashboard says YOU MUST STAR CAR MANUALLY. * unable to move steering wheel do to car being shut off * unable to accelerate to move to safety * Afraid of people behind the car, not having enough time to break due to vehicle deceleration because car shut off ** vehicle check and supposedly fix issue came back
its been about 3 occasions, one being yesterday 2/16/24, as i was on the freeway my vehicle began to stall and it displayed, Error : stop/start, display said to manually start, got off the freeway and had to put my car into park then restart again. I almost got hit and forsure bad accidents could have happened. the other occasion was about a week ago exactly, i was on a turning lane, as i was in the middle of turning, the car stopped while in motion and it displayed the same message. I almost got hit by a vehicle. i've called my nearest dealership and they were not that helpful, they tried to force it on me that it was just the vehicle feature that come with the car. i've tried to tell them the error message but they disregarded my concern. the car has been very dangerous to drive and extremely worried and concerned
The failing component is the passenger side daytime running light. This light no longer illuminates. After searching for a fix for the problem, this appears to be a very common problem for the VW Atlas Cross Sport. The vehicle is available for inspection. The daytime running light has not been working since the vehicle hit about 55,000 miles. No warning of the daytime running light being out.
The back up camera does not signal or brake when something is too close. Back into another car because I had no warning. VW denies this is a problem with Atlas Cross sport. I looked it up and it is a major problem
- Dawsonville, GA, USA
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While driving 70mph down the highway, warning lights on the dash flashed but I-??m not sure which ones, windows automatically rolled down and the emergency brake tried to engage. This could have absolutely caused an accident if traffic weren-??t light. This same morning when getting ready to leave the exact same thing happened, prior to the highway incident. After googling this issue I see it has been reported prior yet nothing has been done to ensure safety of VW Atlas drivers. Thankfully the car is under warranty but if it were not how fair would it be for expenses to come out of my pocket because VW has not been forced to confront this reoccurring issue!? I contacted my dealership and they-??re setting up an appointment to check things out but it is YOUR responsibility to ensure VW does something to protect its customers and drivers. They will not make a change unless ordered, greedy pigs.
Electric problem / water likings inside the passenger floor. This has affected the rear cámara and touch screen of my vehicle. It suddenly stoped working when backing out. I almost ran over someone. Screen when black. I notice water in passenger side floor and Momentum Volkswagen on Richmond here in houston wants to change me too much money just to inspect the car when they clearly know these cars have that problem. They refused to fix the problem. Now the water on the floor caused my rear cámara and touch screen not to work. Having electrical problem. Electricity and water could cause tones of problems. Please help we all need a recall on water leaking inside the Atlas cross sport 2021
Brakes are extremely loud and not as good as they should be for such a behemoth of an suv. Leads to a lot of uncertainty especially in wet weather. Any attempt to rectify this issue at the dealer leads to me being without a vehicle for HOURA for them to simply state no issue produced. (Also sound of advice of slamming on my breaks in drive and revers to get rid of the screech) which doesn-??t help unfortunately I gave in and tried it. The TPS system in the ACS is DANGEROUS. Multiple flat tires with not one sign of lost air or change in pressure. Once even on the freeway with my partner and toddler in the car. Reverse camera and screen black outs, infotainment system is frustrating and not dependable.
I never received a notification that my car had an active recall for the software or door wiring harness until I went to get my car appraised. I had the vehicle less than one year and it had 3 recalls and/or issues that needed repair. Further, their practices regarding sales are deceptive. I was told that the services would be free of charge in the first year and they were not. I still had to pay for the first oil change despite the car not being even 1 year old at the time. Please advise if there is someone else with whom I should file a complaint for their deceptive sales tactics. Thank you.
Windows open on their own. Emergency Brake engages at low speed, left me in the middle of oncoming traffic as I was about to slowly turn. At times continuously has the alarm bell own. Has Keyless entry, however often times Car Alarm goes off. Eliminating AC lights very dim hard to see. Radio screen sometimes is just blacked out.
While driving at approx. 65 mph in heavy rain the rear passenger window suddenly went down and smoke came from the door and at same time all electrical systems went out. the vehicle quickly decelerated to the point the vehicle was not able to be pulled out of the highway standing the vehicle in harms way. Vehicle is completely unresponsive and will not start. This has been 12 day ago and the vehicle is still at the dealership and has not yet been looked at. service manager did mention the door harness recall and said it is likely related, however the issues we experienced seem much more severe than is communicated in the recall.
It started with just the check engine light on but was driving fine. I alerted VW and an appointment was made for over a month out. Said it was safe to drive unless it was blinking or not acting right. After a few days, the light went off. About a week later, the check engine light came back on. Anytime I got below 2 mph it would turn on all my alerts about engine running, no lane assist, no cruise and after a complete stop it would act like the emergency parking brake was on. Sometimes when restarting the car the parking brake light was actually activated without pushing it. The driver's side windows would also randomly roll down. I immediately called the dealership and they fit me in prior to my previously scheduled appt. I was told it was the door wiring harness and it would be several months before a fix. It has been in the dealership since 04/13/2022. I do have a rental through the dealership. However, the dealership is not communicating with me even though I've left messages.
I own a 2021 Atlus Cross-Sport and the last month I have had several electrical issues with it. It first started with my driver's windows would automatically roll down, then my radio would tune in/out, my check engine light comes on and then the passenger side air bag would turn off. I then would have my parking break come on when I rolled into a stop which included consistent beeping and alarms going off. Being a concern, I brought it into Volkswagen and was told that there was a recall on a faulty wiring harness. They agreed to place me into a rental car but had none available and gave me no other choices but to continue to drive the vehicle until the back-ordered parts came in. Two days later on May 1st I was driving the Atlus down the highway when my parking break automatically turned on and my car then sieved up on me. I returned my vehicle in Volkswagen the next day because I do not feel safe in that vehicle. So now I wait, with no ETA of parts to repair my vehicle that I am still paying a note and insurance on.
Received an error message about driver door contact fail as I was driving down the highway. Next thing I knew my car was rolling down the back window and emergency braking. I was doing 65 down a highway. I had no control over my car. My passengers were freaking out. I was finally able to turn it off and back on and regain control. This is unsafe. I could-??ve wrecked and been seriously injured today.
My cars windows started rolling down by themselves, the emergency break warning and igniting, a warning about the engine still running while in park, the red light on my door flashing, warnings about my lighting system, doors locked and wouldn-??t let me in the car. Emergency break warning for engaging while driving down the freeway. Volkswagen has given me a rental but nothing as far as completing the recall and no end in site, no notification of any issues with my car.
Stop/start error, park brake engages, constant warning signal beeping, windows roll down, can not drive car at all without it constantly applying the park brake
Started with the driver door sensor not unlocking. Happened once before, errors and lights came on. Next day everything was fine. Yesterday, the driver door sensor would not unlock. All other doors unlocked, so I unlocked the driver door from the inside. Error messages started showing up such as, "Error: Start/Stop, " "Attention: The engine is running, " which i happened to get pictures of. The check engine light and the triangle with exclamation light came on. A door error message and brake message showed up as well. The windows will not go down. When I come to a complete stop at a red light or stop it puts the Park Brake on immediately.
The vehicle on numerous occasions has had a series of electronic warning illuminate on the dash board. The windows both driver and rear passanger go down on their own, hill assit failuer displays, adaptive collision system failure, electronic parking prake failure, auto start failure, start stop failure all alternate with error messages. The vehicle has also applied the parking prake on its own while approaching either a stop sign or red light on numerous occasions.
A D V E R T I S E M E N T S
- Los Angeles , CA, USA