Second replacement for windshield in less than 12-months for small impact that spreads immediately to a large irreparable crack in the windshield. The windshield was replaced with a factory new replacement. It appears to the repair shop that there are issues with the integrity of the glass. This should not occur from such low impact, regardless of the foreign object (small rock).

- Valencia, CA, USA

-I leased this vehicle in July 2021 - it currently has less than 5,000 miles on it. -The infotainment system in the vehicle is defective, which includes the rear visibility system. Within a few weeks of leasing the car (if not sooner), I noticed the back up camera was working when I put the vehicle into reverse. The screen is black. The infotainment system also has a tendency to repeatedly reset, which causes any Bluetooth devices to disconnect (including in the middle of calls). -The vehicle is not in compliance with the safety standards outlined in 49 CFR 571.111. This poses a safety risk to others when backing up. The intermittent resetting of the system also impairs my ability to use hands-free devices while driving, and reroutes in-progress calls to a device that is often in a briefcase or purse. -In December 2021, the dealer indicated that VW techline said the issue was "under investigation by engineering and a repair is not available at this time." On February 2, 2022, we were informed an update was performed and the issue was resolved. On February 3, 2022, the backup camera again failed to respond when the vehicle was put into reverse. -No warnings or messages are displayed. The screen above the steering wheel says "Navigation not available' -We have been in communication with VW since early December about this issue, and we have requested a buyback as a result of the concerns. -It appears there was a recall of this same model in December 2020 for a similar issue - my vehicle was not included in that recall.

- Omaha, NE, USA