3 weeks after buying the car, I turned it on and there was an awful clicking noise. I turned the car off and the clicking was still happening and then both door started smoking. We had to pull the battery and have the car towed. Dealership had to replace electrical panels in the doors.

- Houston, TX, USA

CUSTOMER STATES THAT WHEN DRIVING AT FREEWAY SPEEDS 60 AND UP HEARING A POPPING TYPE NOISE SOUNDS LIKE POPCORN POPPING IN MICROWAVE CAN ONLY HEAR WHEN RIDING IN THE BACK SEAT Caused by ROAD TESTED AND VERIFIED A POPPING NOISE COMING FROM REAR OF INTERIOR NEAR TAIL LIGHTS. REMOVED VENTS TO FIND NOISE IS COMING FROM DEPRESSURIZATION VENTS OPENING AND SHUTTING. VERIFIED TO LIKE VEHICLE AND FOUND THIS IS NORMAL OPERATION

- Etna, OH, USA

I was driving approximately 72 - 74 mph on an expressway and approaching traffic ahead of me. To move around this traffic, I switched lanes and attempted to accelerate. Immediately upon pressing the accelerator, the vehicle began to sputter, jerk, and decelerate, and the engine revved at what sounded like a very high rate of RPMs. The vehicle continued to sputter and jerk as it decelerated to a speed of approximately 55 -?" 58 mph. Once the vehicle reached that speed range, I was able to maintain my velocity; however, the vehicle continued to sputter and jerk until I brought it to a full stop. Additionally, if I attempted to accelerate, the RPMs turned at a very high rate and no acceleration occurred. I reported the issue to the dealership immediately and brought it to the service department when they opened the following morning. At the time of writing this, the vehicle remains in their possession and has not been returned to us.

- Tampa, FL, USA

I am reaching out to you with urgent news regarding a concerning situation involving Volkswagen and a dangerous malfunction in their vehicles. After purchasing a brand-new Volkswagen Atlas from Ken Garff in Gilbert AZ, I have encountered persistent malfunctions in the vehicle's technology, particularly the Apple CarPlay feature and the integrated navigation system. These malfunctions have not only posed a significant safety risk while driving but have also severely diminished the usability and value of the vehicle. Even more alarming is Volkswagen's response to this issue. Despite numerous attempts to address the problem with both the dealership and Volkswagen customer service, I have been informed that a fix for these malfunctions will not be available until at least 2025. This is an unacceptable timeline for resolving a safety issue that puts drivers and passengers at risk every time they get behind the wheel. Furthermore, Volkswagen sold the vehicle with full knowledge of the malfunctioning features, yet failed to disclose this crucial information during the purchase process. This lack of transparency is deeply concerning and raises serious questions about Volkswagen's commitment to customer safety and satisfaction. The map spins while I-??m driving, and directs me to turn on roads that don-??t exist in my current location, causing me to be distracted and attempt to turn where there are no turns available. The dealership has verified the issue, confirms VW is aware and says there is no fix. When I called VW customer service, they said a fix wouldn-??t be available until 2025 at the earliest.

- Tigard, OR, USA